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          Find a Location

          Craftmatic Internet Sales has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Craftmatic Internet Sales

              3580 Gateway Drive Pompano Beach, FL 33069-4847

            • Craftmatic Internet Sales

              PO Box 668700 Pompano Beach, FL 33066-8700

            Business ProfileCraftmatic Internet Sales

            Adjustable Beds
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3580 Gateway Drive

            Pompano Beach, FL 33069-4847

            Get Directions
            Visit Website
            Email this Business
            (800) 245-0205

            Customer Reviews

            1.07/5

            Average of 42 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            165 complaints closed in last 3 years

            77 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Craftmatic Internet Sales offers retail sales of bedding and related products.

            Business Details

            This is a multi-location business.

            Find a Location

            Craftmatic Internet Sales has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Craftmatic Internet Sales

                3580 Gateway Drive Pompano Beach, FL 33069-4847

              • Craftmatic Internet Sales

                PO Box 668700 Pompano Beach, FL 33066-8700

              Headquarters
              3580 Gateway Drive, Pompano Beach, FL 33069-4847
              Email this Business
              BBB File Opened:
              10/25/2010
              Years in Business:
              14
              Business Started:
              12/31/2009
              Business Incorporated:
              12/31/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              22
              Alternate Business Name
              • Adjustable Bed Enterpises Inc.
              • Craftmatic Adjustable Beds
              Business Management
              • Mr. Steven Alves, President/CEO
              • Lydia Lutchman, Accounting Manager
              Contact Information

              Principal

              • Mr. Steven Alves, President/CEO

              Customer Contact

              • Mr. Steven Alves, President/CEO
              • Lydia Lutchman, Accounting Manager
              Additional Contact Information

              Fax Numbers

              • (954) 972-0105
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              165 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/30/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              September 19, 2024 we called Craftmatic at ************ and ordered a queen size adjustable bed. Was transferred to ****** ***** to pay $3,694 with a check by phone. We were told delivery would take four to five weeks. We called for an update on 10/21/24 but got no answer so texted *****, the original sales person at ************. He responded saying the bed had shipped out that day (10/21/24) and he would have a tracking number on 10/25/24. After several more attempts we reached a ******* ****** who said the bed had shipped out last Friday 10/25/24 and he would call us with a tracking number today 10/30/24. He has not called and no one answers when we call them. Our goal is to either get the bed we have ordered or a refund of the money we paid.
              Read More
              Read 164 More Complaints

              Customer Reviews

              42 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maggie B

              08/28/2024

              Im having trouble with a mattress that I bought my moma!!Its not working,Im not sure what is wrong !I just called craftmatic!The man that answered the phone was so rude to me !! Have been waiting on them to call me to set up an appointment to look at it!!No one has called yet!!He said it would show up as spam this company is spam ,they do not do what they say,and they sure dont care about their customers!!I told him I was going to write a review ,he said go ahead,do not buy a mattress from these people!!They do not care about what happens to their business !!! They are not a Proffesional business!!!
              Read 41 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

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