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          Find a Location

          Colonial Van Lines Relocation Division LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileColonial Van Lines Relocation Division LLC

            Moving Brokers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1441 SW 29TH AVE, STE 300

            Pompano Beach, FL 33069

            Visit Website
            Email this Business
            (800) 456-0882

            Customer Reviews

            2.7/5

            Average of 44 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            71 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Colonial Van Lines Relocation Division LLC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1441 SW 29TH AVE, STE 300, Pompano Beach, FL 33069
              Email this Business
              BBB File Opened:
              6/2/2003
              Years in Business:
              20
              Business Started:
              3/10/2004
              Business Incorporated:
              2/3/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Related Businesses
              Additional Contact Information

              Fax Numbers

              • (855) 700-6509
                Primary Fax
              • (954) 771-6228
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              71 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I paid a deposit at ************************************************* and they were unable to meet the pick up dates. They continued to say it was the dispatcher unable to find someone. They did NOT communicate at all. They never called me back, I had to continue to call them back. They said there was nothing to be done but have them pick up after my lease expired which would be a $2500 penalty from my apartment complex. I had my father call to assist me and they have not returned any calls. They are an unreliable business that have no reason to be a moving company. I have not received any services for what I paid in a deposit.
              Read More
              Read 70 More Complaints

              Customer Reviews

              44 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rivi I

              11/15/2024

              Terrible company that does not deliver or communicate appropriately. Do NOT use them!!!!!!

              Colonial Van Lines Relocation Division LLC Response

              11/18/2024

              ******,

              We apologize for the inconvenience you have experienced. We would like to speak to you regarding the issues you have experienced. The resolutions manager has been advised, you can also reach her directly at ************ so that she can work on your behalf on a resolution for your issues. Thank you

              Read 43 More Customer Reviews

              Local BBB

              BBB Serving Southeast Florida & the Caribbean

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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