Business ProfileforAssured Storm Protection, LLC

I signed a contract with Assured on 2/6/19 and the project was completed by early 2020 that I recall because I had the inspection on 3/2020. In early 2021 I noticed the wall paint looked bad (picture attached). I never thought it was linked to water damage because their was no water. I signed a contract to remodel my kitchen on 11/10/21 and the project didnt start till 2/26/22 and on 3/16/22 when the remodeling company removed the window sill they saw the water damage and said they need to wait for the wall to get fixed before installing the sill. I called Assured and they sent **** to look at it and he confirmed the water leak and that they will seal the window and fix the wall but that there will be a fee. I told him how would I had known there was water damage if the water didnt come out the wall and I am within the 10yr warranty. This was on 3/17/22. He said he will need to speak to ***** and have someone come out. I was concerned about potential mold, so I contacted my insurance and they came out and inspected the damage and cut out all the damage and treated the *** This was all completed by 3/29/22. I have been calling Assured since 3/17/22 for them to come out and fix the window and my wall and they still havent come. I am still in the middle of my kitchen remodeling and I need them to come out and fix the window and wall promptly its been a month. As I had mentioned this is within warranty and I shouldnt get charged, plus its clean and ready to be patched after the window gets fixed. Ive attached several pictures and documents to prove my point. I also included a text from ***** and the remodeling company requesting an update.