Business ProfileforTitanz Plumbing, Inc.

My home was built ****, **** all pipes were changed to PVC except under concrete floor is still cast iron (Hurricane ******* 3 slab leaks). Started to have trouble with the tub always backing up. TItanz came highly recommended 2022. 8/6/22 they cleared tub with a tug auger, there were two technicians cost $175. 1/6/23 had it repeated at $215, they were pressured me to hydro jet the pipes for $2,749, then said I would have the pipes lined for another $13,000. Started to do ********* jet, when another plumber said don't do it unless you reline the pipes also. Then they a few weeks later replace my clean out tee for access for drain cleaning. At this time, they said my iron pipes look good, they were surprised, Again always had two technicians at each job. Had a new roof put on in Aug'23, five men did my roof in one day. The pounding cause things to fall off walls and break. Two days later my tub started to back up again, two weeks later it would not drain. They were supposed to come on a Wed, but did not show up, they called and said they would be there the next day in late afternoon, I had call for a back up plumber if they did not show up again. The supervisor, *** drove in his private black truck. He said I needed to reline my pipes and this is my fault. He called another tech with the company **** I assumed because he had the equipment to do the job. *** kept pressuring me to reline my pipes, and kept pressuring to the point that I felt threatened. The tech came in and said that he went thru the roof vent, for the clean out tee did not work! He agreed with *** for the relining the pipes but with a different tone (non threatening), agreed the pounding cause scales to fall down in the pipes. Then *** told me the bill was $487!! I was shocked. He said its because he had to have another tech! I said there always was two techs at every job. He did not give me an estimate, as he always did before. Called the office, they would investigate, not a word!!