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Find a Location

Cross Island Flooring LLC has 1 locations, listed below.

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    Business ProfileforCross Island Flooring LLC

    Flooring Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/19/2023

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    Rockledge, FL 32955
    BBB File Opened:
    1/5/2023
    Years in Business:
    10
    Business Started:
    9/17/2014
    Business Incorporated:
    9/17/2014
    Accredited Since:
    1/19/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Cross Island Flooring & More
    Business Management
    • David Jensen, Managing Member
    Contact Information

    Principal

    • David Jensen, Managing Member

    Customer Contact

    • David Jensen, Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CK C

    1 star

    09/24/2024

    Had to replace 1610 sq. ft. of tile to be placed in. It took two weeks. They are extremely sloppy. No attention to details. Punch list was long. It included tile not put under door and trim. Marks on wall from cutting tool. I clean garage and spread for bugs and moved furniture into garage to keep clean and bug free. Yup they left the garage door open each day, dust came in and cover everything in the garage; including all my furniture. They had three other doors they could have gone through. It rained every day as it does in ******* and two days the rain came in. what do you think happened to the furniture. When they drove a tile remover zambonie in through the front double doors, they put a couple of pieces of plywood to protect the porch. Cement dust, old floor glue dust from old tile and wood floor deposited on porch. Again two weeks to install the floor dust from them removing the tile with the zambonie, them tracking their feet on the porch without protecting the porch has cement dust, glue dust, and rain for two weeks that stained my porch. FYI porch was painted glues, the cement and glue was white. They came back to power wash the porch to no avail. They had StanleySteem clean my furniture but refuse to do anything about my porch. It will have to be re-painted. It was very difficult to communicate with the workers. I went through Floor Decors and they were ZERO help. I would not recommend Both at all!

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