Business ProfileforAmazing Lash Studio

In March of this year, I used this company for a 1 time use for a wedding I had coming up. The day of, i had alot to get done and very little time before the wedding. After getting my eyelashes done, the receptionist kept pushing for me to sign a membership. I explained i wasnt interested and said no at least 6 times. She wouldnt check me out until I signed the form and i was running out of time. I asked how easy it was to cancel and was told a quick phone call is all i needed. April, I tried to cancel my membership after they took the funds out and was told that only a manger can cancel and the manger wasnt in, nor did they know when they would be back. I was told they left a note for the manager to cancel my account and that i could receive a call back. I explained at that time that my job is very demanding and I will most likely be unable to accept a call back. I used the monthly credit on my account and ended up having a very poor eyelash job. My eyelashes were glued to each other upon leaving. The next month, I was charged again, I called again and was told the same thing - a manager is needed and they are not in but will leave a note on my account. A few months went by and my work schedule became busier than ever - each month charging my account the same rate. I finally was able to call and was told the same thing, with no resolution. I gave them 1 more opportunity and ended up with an eye infection for over a week. I called to cancel and was told they will "pause" my account and leave a note for the manager to cancel. Here we are 3 months later and the pause must have ended because I am being charged again. I am very unhappy with this experience, the false promises, the service they are providing and the run around they give you when you try to resolve this. I am hoping for my money back and for this company to stop charging me for a service I am not interest in and no longer using.