Business ProfileforRightway Parking

O September 8, 2024, I made a reservation for parking at ********************************** The reservation was from October 11 thru October 20, 2024. However, on October 8th, 2024, the ************* was closed due to hurricane ******. The cruise on *************** was cancelled until Sunday, 13 October 2024. My reservation states "Your parking reservation is Confirmed! at *******************************-Premier Location at *****************, ********************************************************* After some searching, I learned the Rightway wants me to make a reservation at **************, cruise parking. ******* wants me to pay an additional fee for parking at the mall, and there is no transportation provided to the cruise port. I did not ask for and paid for a spot at **************, I made reservations for *******************************, Premier Location at *************************************** It would have been nice if someone would have sent me an email or called with regards to this matter, Rightway it upon themselves to put me in a mall parking lot and expect me to for parking at the mall, when you have already received a $40.56 payment for parking at Channelside *** I can't make a reservation at **************, ***** because there is not availability at this late date. I would hope that Rightway will honor the reservation I made on 8 September when I show up at ************* on Sunday, 13 October.