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          A-Better Pool and Spa Service, LLC has 1 locations, listed below.

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            Business ProfileA-Better Pool and Spa Service, LLC

            Pool Contractors
            BBB accredited business

            Contact Information

            7611 Ehrlich Rd

            Tampa, FL 33625-3136

            Get Directions
            Visit Website
            (813) 927-0825

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/8/2013

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company is a full service swimming pool and spa contractor for new construction, maintenance, and cleaning.

            Business Details

            Location of This Business
            7611 Ehrlich Rd, Tampa, FL 33625-3136
            BBB File Opened:
            10/18/2013
            Years in Business:
            16
            Business Started:
            10/16/2008
            Business Incorporated:
            10/16/2008
            Accredited Since:
            11/8/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of CPC1456781 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CPC1456781 for this business, issued by Pasco County Construction License Board

            These agencies may include:

            Pasco County Construction License Board

            7530 Little Rd

            New Port Richey FL 34654

            (727) 847-8009

            https://aca3.accela.com/PASCO/

            BBB records show a license number of I-CPC1456781 for this business, issued by Pinellas County Construction License Board

            These agencies may include:

            Pinellas County Construction License Board

            7887 Bryan Dairy Road Suite 133

            Largo FL 33777

            (727) 582-3100

            BBB records show a license number of CPC1456781 for this business, issued by Manatee County Construction License Board

            These agencies may include:

            Manatee County Construction License Board

            (941) 749-3047

            https://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Robert J. Grosso, Managing Member
            • Mr. Thomas Manzi, Managing Member
            • Mr. Logan Grosso, Managing Member
            Contact Information

            Principal

            • Mr. Robert J. Grosso, Managing Member

            Customer Contact

            • Mr. Robert J. Grosso, Managing Member
            • Mrs. Gloria Grosso, Human Resources Manager
            • Mr. Thomas Manzi, Managing Member
            • Mr. Logan Grosso, Managing Member
            • Ms. Alexa Grosso, Office Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/24/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Job was supposed to be completed one (1) month after signing the agreement which would have been 10-31-23 - it wasn't completed until 11-22-23, after calling repeatedly wondering where they were. After completion, I had to call them back out to fix the location of the light junction box. The salesperson knew it needed to be moved when we did the walk around but didn't note it and it cost me another $1000 to fix. The pump was replaced and after filling the pool there has been barely any pressure or water flow in the pool. I have called them or texted the owner and salesperson since December of 2023 letting them know there is an issue and below the pump is always damp and still no water pressure. We moved the jets around hoping it would help, there are now air bubbles coming out of the jets. We have replaced the sand in our filter, have a professional pool company that maintain the pool and they have mentioned repeatedly the chemicals aren't stable - on a brand new salt filter. I have notified them repeatedly and I'm not getting any response - they were quick to get paid but not to fix or replace the faulty pump or salt filter or fix the water lines they added. At this point there is a lot I want from them, a response, all of this fixed or my money back so I can have a real professional pool company come in and fix their s**** **** I'm hoping this will help get something completed, but I am ready to take legal action if necessary.
            Read More
            Read 14 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Justin B

            10/17/2023

            Please bring back my materials, fix the damage and finish the job.

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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