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Complaint Details
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Initial Complaint
01/10/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Fraud... company collecting application fees on property already rented. Then not responding after collecting fees. Sent a text to Kim, on Saturday 1/08/22 I texted... Are any application already pending for ********************, FL 33610 please let me know I don't want to waste time or money applying if one already pending. I then received reply...Not when I left the office on Friday but it has been getting a lot of calls so I expect apps when I get in on Monday... Now on Monday morning 1/10/22 around 9:15 AM....on your website today it says rented? How is that possible this early in the morning? Fraudulent company. Want both of our application fees since it was myself and co applicant.
Business response
02/18/2022
Business Response /* (1000, 7, 2022/01/24) */ We apologize for the delayed response. we believed ****** was going to cancel out this complaint. enclosed you will see the correspondence Kim our leasing agent has with ******. we also issued a full refund of their application fee.
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Get a QuoteCustomer Complaints Summary
11 total complaints in the last 3 years.
5 complaints closed in the last 12 months.