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          Find a Location

          Second Avenue Realty Florida, LLC has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSecond Avenue Realty Florida, LLC

            Real Estates
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            Tampa, FL 33602-5207

            Visit Website
            (800) 583-1628

            Customer Reviews

            1.21/5

            Average of 68 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Second Avenue Realty Florida is a single-family home rental management company offering SFR investing, asset management, and leasing.

            Business Details

            This is a multi-location business.

            Find a Location

            Second Avenue Realty Florida, LLC has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              Tampa, FL 33602-5207
              BBB File Opened:
              7/29/2019
              Years in Business:
              6
              Business Started:
              3/6/2018
              Business Incorporated:
              3/6/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CQ1055670 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of BO2031895 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of BO2032902 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              BBB records show a license number of BO2032905 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              https://www.myfloridalicense.com/dbpr/

              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Jon Fox, Associate Broker
              • Ms. Keelyn Carter, Director of Human Resources
              • Ms. Frankie Morrow, Vice President of Operations
              • Ms. Christie Vasquez, VP Of Marketing
              • Ms. Diane Rittmanic, CFO
              Contact Information

              Principal

              • Ms. Keelyn Carter, Director of Human Resources

              Customer Contact

              • Mr. Jon Fox, Associate Broker
              • Ms. Keelyn Carter, Director of Human Resources
              • Ms. Frankie Morrow, Vice President of Operations
              • Second Avenue Marketing, Marketing Manager
              • Ms. Christie Vasquez, VP Of Marketing
              • Ms. Jennifer Etlinger, Assistant Manager
              • Ms. Diane Rittmanic, CFO
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/14/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              On August 6, I made a payment to Second Avenue for the security deposit of a property located at ********************************************, which I did not rent. ******** *****, the person in charge of this procedure informed me that the deposit would be refunded soon, but after a few days when I contacted her to request information about the refund, I received and email stating This email is no longer active or being monitored. Please direct any leasing questions to ************ option 1 or *************************************** and well be happy to assist you which I did, so I was contacted from Aysoltan ***** who confirmed that the check with the refund had already been sent. After a few days when I called the company, they told the check sent back to them due, they send it to a wrong address. I have been calling several times and all the people who I spoke with had told me they already sent a new check to the correct address. Every time I call they tell me that they will send me an email or call me back with the tracking information but I have not get any response, it has been 2 months already since I made the payment and it is not fair that I have not received my money. In addition, they do not care about the several times I had been waiting for their response.
              Read More
              Read 43 More Complaints

              Customer Reviews

              68 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Teressa P

              11/18/2024

              I don't even want to give them any stars. The house had multiple issues when we viewed it. We were told they would be fixed. They, of course, weren't. The house was dirty; we were assured it would be cleaned. It wasn't. It was much dirtier than we realized. We had to pay 2 cleaners who both worked 8 hours. While they were able to get most of it cleaned, there were still some issues when we moved in. It's been 3 months, and the company still hasn't reimbursed us the cleaning fees. The repairs were eventually completed; however, two of the contractors told me the company wouldn't pay to actually fix the problems. They both informed the company the issues needed replacement not repairs. Both were told to repair. Now they've payed for repairs to the same thing several times.
              Read 67 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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