Business ProfileforAlltech Trucking Services LLC

I entrusted my 2018 Freightliner Cascadia to Alltech on November 8, 2023, seeking repairs due to gear issues. Their diagnostic concluded that the clutch and actuator needed replacement, quoting a hefty $3,385.64 for the job. Despite reservations, I agreed to the repair.Upon retrieval on November 11, I was shocked to find they refused to provide an invoice after receiving payment. This raised immediate concerns, especially as I had incurred additional expenses for accommodations and transport while awaiting repairs. Promises to email the invoice were unfulfilled, leaving me stranded financially.Initially, the truck seemed to perform better. However, my relief was short-lived. Upon reaching my load pickup spot in *********, the truck malfunctioned, emitting a loud grinding noise and uncontrollable shaking whenever I shifted to neutral. A local mechanic diagnosed a severely damaged transmission, drained of oil and riddled with metal, necessitating a staggering $17,000 replacement cost.Contacting Alltech to address this catastrophic failure was futile. They adamantly denied responsibility, refusing to acknowledge the glaring issue that surfaced after their purported repair. Despite persistent requests for the invoice to facilitate my claim and seeking legal recourse, their elusive nature and evasive tactics persist. They operate under multiple names, withholding crucial contact information necessary for legal action.The blatant lack of accountability and transparency exhibited by Alltech is appalling. Their disregard for customer satisfaction and refusal to stand behind their work is not only unprofessional but also reeks of deception and dishonesty. I caution anyone considering their services to beware of these practices, as they pose a significant risk to both your vehicle and financial well-being.In short, I recommend avoiding Alltech due to their deceitful practices, evasive behavior, and disregard for customer concerns.