Business ProfileforBirdview Logistics Service
Pet Transport
Current Alerts For This Business
Alert:
This website(s) is operating a Puppy Scam
If you are looking for a pet to add to your family, be on the lookout for scams. As more consumers turn to the internet to find new pets, more scams are popping up online. Experts say a shocking 80% of sponsored advertisements about pets may be fake.
For More information about Puppy Scams and how to Avoid them please visit: bbb.org/puppyscam
Tips for avoiding puppy scams:
- Don't buy a pet without seeing it in person or at a minimum consider a video call with the seller so you can see the seller and the actual pet for sale.
- Do an internet search of the picture of the pet you are considering. If the same picture appears on multiple websites, you may be dealing with a fraud. You also can search for text from ads or testimonials to see if the seller copied it from another site.
- Never pay a stranger with a money order or through Western Union or Moneygram or using a mobile payment app like Zelle or CashApp or a Gift Card. These payment methods offer no recourse and no way to get your money back if you are the victim of a scam.
- Always use a credit card in case you need to dispute the charges. Fraudsters may claim to accept credit cards, but may steal your credit card information to use it in other scams or inform you that payment didn't go through and request the payment via alternative methods like mentioned above.
- Research prices for the breed you are interested in adopting. If someone is advertising a purebred dog for free or at a deeply discounted price, and then other payment is required for services like vaccination or shipping you could be dealing with a fraudulent offer.
- Consider reaching out to a local animal shelter. Many shelters are looking for fosters to help relieve the animal's stress and reduce overcrowding at their facilities. Humane Society of the United States refers consumers to local shelters.
What if you have been a victim of a puppy scam?
- File a report with BBB's Scam Tracker at www.bbb.org/scamtracker
- Report Website to Petscams.com
- Report to your credit card issuer - if you provided your credit card number, even if the transaction was not completed.
- Federal Trade Commission at reportfraud.ftc.gov or Call 1-877-FTC-HELP
- Homeland Security Investigations at the Department of Homeland Security also handles international fraud. Call 866-DHS-2-ICE (866-347-2423) (from U.S. and Canada)
- In Canada, report to the Canadian Antifraud Centre at https://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm or Call 1-888-495-8501
- If you sent money through Western Union, MoneyGram, Green Dot MoneyPak or a mobile payment app (i.e. Zelle or CashApp) contact those companies directly for information about the transactions. They also download their complaints into the FTC's Consumer Sentinel database, which police around the country can access.
- Green Dot 800-795-7597
- Western Union 1-800-448-1492
- MoneyGram 1-800-926-9400
- Zelle 1-844-428-8542 or visit: https://www.zellepay.com/support/scam or https://www.zellepay.com/pay-it-safe/understanding-fraud-and-scams for more information.
- CashApp 1-855-351-2275 or visit: https://cash.app/help/us/en-us/6482-recognize-scams
Additional business information
Additional Info:
This website(s) is operating a Puppy Scam
If you are looking for a pet to add to your family, be on the lookout for scams. As more consumers turn to the internet to find new pets, more scams are popping up online. Experts say a shocking 80% of sponsored advertisements about pets may be fake.
For More information about Puppy Scams and how to Avoid them please visit: bbb.org/puppyscam
Tips for avoiding puppy scams:
- Don't buy a pet without seeing it in person or at a minimum consider a video call with the seller so you can see the seller and the actual pet for sale.
- Do an internet search of the picture of the pet you are considering. If the same picture appears on multiple websites, you may be dealing with a fraud. You also can search for text from ads or testimonials to see if the seller copied it from another site.
- Never pay a stranger with a money order or through Western Union or Moneygram or using a mobile payment app like Zelle or CashApp or a Gift Card. These payment methods offer no recourse and no way to get your money back if you are the victim of a scam.
- Always use a credit card in case you need to dispute the charges. Fraudsters may claim to accept credit cards, but may steal your credit card information to use it in other scams or inform you that payment didn't go through and request the payment via alternative methods like mentioned above.
- Research prices for the breed you are interested in adopting. If someone is advertising a purebred dog for free or at a deeply discounted price, and then other payment is required for services like vaccination or shipping you could be dealing with a fraudulent offer.
- Consider reaching out to a local animal shelter. Many shelters are looking for fosters to help relieve the animal's stress and reduce overcrowding at their facilities. Humane Society of the United States refers consumers to local shelters.
What if you have been a victim of a puppy scam?
- File a report with BBB's Scam Tracker at www.bbb.org/scamtracker
- Report Website to Petscams.com
- Report to your credit card issuer - if you provided your credit card number, even if the transaction was not completed.
- Federal Trade Commission at reportfraud.ftc.gov or Call 1-877-FTC-HELP
- Homeland Security Investigations at the Department of Homeland Security also handles international fraud. Call 866-DHS-2-ICE (866-347-2423) (from U.S. and Canada)
- In Canada, report to the Canadian Antifraud Centre at https://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm or Call 1-888-495-8501
- If you sent money through Western Union, MoneyGram, Green Dot MoneyPak or a mobile payment app (i.e. Zelle or CashApp) contact those companies directly for information about the transactions. They also download their complaints into the FTC's Consumer Sentinel database, which police around the country can access.
- Green Dot 800-795-7597
- Western Union 1-800-448-1492
- MoneyGram 1-800-926-9400
- Zelle 1-844-428-8542 or visit: https://www.zellepay.com/support/scam or https://www.zellepay.com/pay-it-safe/understanding-fraud-and-scams for more information.
- CashApp 1-855-351-2275 or visit: https://cash.app/help/us/en-us/6482-recognize-scams
BBB conducted an investigation based on recent consumer complaints and/or BBB Scam Tracker Reports to determine this business/website(s) is operating a Puppy Scam.
Consumers alleged not receiving the promised puppy that was paid for and the business did not issue refunds.
This BBB business profile includes all similar business names, addresses, phone numbers and/or websites that came to BBB's attention.
*Scammers use a physical address to appear more legitimate. The address usually has no connection to the scam business.
Investigation Details:
Since September 2021 , BBB started to receive complaints and/or BBB Scam Tracker Reports concerning Non-Delivery of their puppy. Specifically, the business will require payment upfront for the puppy but then request additional payment(s) before shipping. Consumers have not received the promised puppy despite paying, and found that no refunds have been received.
1). The website, https://birdviewlogistics.com, was created on November 25, 2020.
2). BBB could not locate the license required for services listed per their website.
3). BBB could not verify the address belongs to the business.
If you are looking for a pet to add to your family, be on the lookout for scams. As more consumers turn to the internet to find new pets, more scams are popping up online. Experts say a shocking 80% of sponsored advertisements about pets may be fake.
For More information about Puppy Scams and how to Avoid them please visit: bbb.org/puppyscam
Tips for avoiding puppy scams:
- Don't buy a pet without seeing it in person or at a minimum consider a video call with the seller so you can see the seller and the actual pet for sale.
- Do an internet search of the picture of the pet you are considering. If the same picture appears on multiple websites, you may be dealing with a fraud. You also can search for text from ads or testimonials to see if the seller copied it from another site.
- Never pay a stranger with a money order or through Western Union or Moneygram or using a mobile payment app like Zelle or CashApp or a Gift Card. These payment methods offer no recourse and no way to get your money back if you are the victim of a scam.
- Always use a credit card in case you need to dispute the charges. Fraudsters may claim to accept credit cards, but may steal your credit card information to use it in other scams or inform you that payment didn't go through and request the payment via alternative methods like mentioned above.
- Research prices for the breed you are interested in adopting. If someone is advertising a purebred dog for free or at a deeply discounted price, and then other payment is required for services like vaccination or shipping you could be dealing with a fraudulent offer.
- Consider reaching out to a local animal shelter. Many shelters are looking for fosters to help relieve the animal's stress and reduce overcrowding at their facilities. Humane Society of the United States refers consumers to local shelters.
What if you have been a victim of a puppy scam?
- File a report with BBB's Scam Tracker at www.bbb.org/scamtracker
- Report Website to Petscams.com
- Report to your credit card issuer - if you provided your credit card number, even if the transaction was not completed.
- Federal Trade Commission at reportfraud.ftc.gov or Call 1-877-FTC-HELP
- Homeland Security Investigations at the Department of Homeland Security also handles international fraud. Call 866-DHS-2-ICE (866-347-2423) (from U.S. and Canada)
- In Canada, report to the Canadian Antifraud Centre at https://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm or Call 1-888-495-8501
- If you sent money through Western Union, MoneyGram, Green Dot MoneyPak or a mobile payment app (i.e. Zelle or CashApp) contact those companies directly for information about the transactions. They also download their complaints into the FTC's Consumer Sentinel database, which police around the country can access.
- Green Dot 800-795-7597
- Western Union 1-800-448-1492
- MoneyGram 1-800-926-9400
- Zelle 1-844-428-8542 or visit: https://www.zellepay.com/support/scam or https://www.zellepay.com/pay-it-safe/understanding-fraud-and-scams for more information.
- CashApp 1-855-351-2275 or visit: https://cash.app/help/us/en-us/6482-recognize-scams
BBB conducted an investigation based on recent consumer complaints and/or BBB Scam Tracker Reports to determine this business/website(s) is operating a Puppy Scam.
Consumers alleged not receiving the promised puppy that was paid for and the business did not issue refunds.
This BBB business profile includes all similar business names, addresses, phone numbers and/or websites that came to BBB's attention.
*Scammers use a physical address to appear more legitimate. The address usually has no connection to the scam business.
Investigation Details:
Since September 2021 , BBB started to receive complaints and/or BBB Scam Tracker Reports concerning Non-Delivery of their puppy. Specifically, the business will require payment upfront for the puppy but then request additional payment(s) before shipping. Consumers have not received the promised puppy despite paying, and found that no refunds have been received.
1). The website, https://birdviewlogistics.com, was created on November 25, 2020.
2). BBB could not locate the license required for services listed per their website.
3). BBB could not verify the address belongs to the business.
At-a-glance
Business Details
- Location of This Business
- 905 E Martin Luther King Jr Dr, Tarpon Springs, FL 34689-4864
- BBB File Opened:
- 9/9/2021
- Additional Contact Information
Phone Numbers
- (407) 602-5667Other Phone
- (415) 967-3972Other Phone
- (407) 602-5667
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/15/2022
- Complaint Type:
- Order Issues
- Status:
- BBB unable to locate business
We purchased a puppy online from CavaliersParadise. Seller required payment via Zelle (which should have tipped us off) and ultimately charged $1100 for the puppy. After payment had cleared, CavaliersParadise sent tracking information and stated that Bird View Logistics would handle shipment and delivery of the puppy. We received tracking information, but were then contacted by Birdview logistics demanding $2400 insurance which would be refunded on delivery of the puppy. We refused payment of the insurance as it suddenly seemed like a scam. We called the number listed on the BirdView website which is in the 867 area code (which is in Nunavut, Canada) and hung up before connecting as we realized this was another scam. We have since contacted the seller, but they are ducking our calls. Requesting refund of $1100 spent in this scam.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.