Business ProfileforArrigo Alfa Romeo Fiat Of West Palm Beach
At-a-glance
Customer Complaints
5 complaints closed in last 3 years
3 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 6500 Okeechobee Blvd, West Palm Beach, FL 33411-2701
- BBB File Opened:
- 10/26/2020
- Years in Business:
- 4
- Business Started:
- 10/2/2020
- Business Incorporated:
- 7/24/2020
- Accredited Since:
- 1/20/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Wpb F Automotive Management, LLC
- Arrigo Alfa Romeo Fiat of West Palm
- Arrigo Fiat Of West Palm
- Related Businesses
- Business Management
- Kadie Hamner, Executive Assistant
- Mr. Brett Morgan, CEO
- Contact Information
Customer Contact
- Mr. Larry Morgan, President
- Mr. Brett Morgan, CEO
- Additional Contact Information
Phone Numbers
- (561) 623-8953Other Phone
- (561) 693-1102Other Phone
Email Addresses
- Primary
- (561) 623-8953
Customer Complaints
5 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/04/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Luke D
1 star11/30/2021
This dealership offered a 2018 Tesla for $44,000, ~ $3K off of its KBB Value. I talk to the Sales Manager, ********, and say I'm interested. Ideally, I would like to buy it today.
• First Red Flag: They told me they do not accept outside financing.
"But, sir, I am preapproved at 1.49%." ******** said he'd talk to the finance manager. Trying to move the deal along, I asked for the deal sheet. this is what I got:
The deal sheet is headed by the car's present market value of $47,143.00.
Their price, as stated on their website, is $44,000.
$1,995.00 for the "Arrigo Advantage" treatment.
******** claimed every car Arrigo West Palm sells comes with this addon. I asked what was included and got a mumbled explanation equating to some unknown type of paint treatment, anti-theft etching on the windows, protective film on the headlights... junk. The price of this service was irreversible and non-negotiable.
$2,641.00 Reconditioning. This car must have needed a ton of work. Or they were getting ripped off.
Subtotal - ** $48,636.00 ** So now the price for the car has climbed above KBB value with dealer addons and overprices fluff.
Taxes, fees, and sneaky line items :
199.00 Taxable Fees (Estimated). This fee is supposed to cover titling the car.
998.00 Doc Fee. This is the dealer's fee for doing the deal. Non-negotiable like the rest of the items.
3,039.98 Tax
804.45 Non Tax Fees. No one could tell me what these fees were.
ALL IN, TOTAL PRICE - $53,677.43
This car could not have been purchased for the advertised $44,000 under any conditions. Believe me, I tried.
******** and the General Manager both communicated to me that the addons were how they do business. Supposedly there was never a bait and switch.
With the "Arrigo Advantage" and reconditioning costs, the car's price is $4,000 more than the price they advertised. In my heart, this feels like deceptive selling. My inner sense of fair and decent treatment of others is why I have taken 45 minutes out of my day to write what is quickly turning into a novel.
Please do not do business with ******** the Sales Manager / Finance Manager. He was happy to listen but told me I was dreaming if I thought I could buy the car I wanted for the price posted on their website.
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