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          MagicJack LP has 1 locations, listed below.

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            • MagicJack LP

              931 Village Blvd STE 905 Box No. 386 West Palm Beach, FL 33409-1804

            Business ProfileMagicJack LP

            Telephone System Dealers

            Contact Information

            931 Village Blvd STE 905 Box No. 386

            West Palm Beach, FL 33409-1804

            Visit Website
            Email this Business
            (561) 594-9925

            Customer Reviews

            1/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            239 complaints closed in last 3 years

            64 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            931 Village Blvd STE 905 Box No. 386, West Palm Beach, FL 33409-1804
            Email this Business
            BBB File Opened:
            8/21/2007
            Years in Business:
            17
            Business Started:
            4/30/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 201362380 for this business, issued by Palm Beach Tax Collector

            These agencies may include:

            Palm Beach Tax Collector

            PO Box 3715, 301 N. Oliver Ave, 3rd Flr

            West Palm Beach FL 33402

            (561) 355-2264

            Type of Entity:
            Partnership
            Alternate Business Name
            • Magicjack Holdings Corporation
            Business Management
            • Ms. Laurie Frank, Vice President of Operations
            Contact Information

            Principal

            • Ms. Laurie Frank, Vice President of Operations

            Customer Contact

            • Ms. Laurie Frank, Vice President of Operations
            Additional Contact Information

            Fax Numbers

            • (561) 586-2328
              Primary Fax
            • (888) 762-2120
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            240 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I have been trying to get my account closed. I have been unable to get into my account so I contacted them on ******** I no longer use the magic jack the piece that you plug in and goes into the router over heated. So I stopped using it in my house and put the app on my phone. It got hacked. I told them on ******** I could not get in my account. They said I had till 2028 on my subscription and there was no refund. I do not care about the money. I want the account and number stopped. They said give them my name and address which I did and I gave them their phone number ********** and they said they would take care of it. But they gave me an email address for customer service. I sent them an email early this morning and no response. Their service goes through my router and I replaced the router. I did get sent a special for the piece that you use for in the house. I do not want their service and I want my account closed. As for customer service I do not think they really have one. I do not want money do not want refund I want the account closed now. I have removed everything from my phone and house.
            Read More
            Read 239 More Complaints

            Customer Reviews

            36 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jeff L

            08/08/2024

            I ordered a MajicJack over 2 weeks ago and have not received the device yet as it is stuck as the *** facility. I called MajicJack multiple times for a resolution and they are unable to assist. I asked for a refund and they are unable to refund my money. I asked for a replacement to be shipped out and they are unable to since there is one current in shipping.I wish I would have bought through Amazon and saved money on the device and gotten here in 2 days. I paid $7.95 in shipping and a $4.77 administration fee. I have submitted a dispute with my credit card for this shady company as the do not believe in customer service.
            Read 35 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

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