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            Business ProfilePurchasing Power, LLC

            Computer Dealers
            BBB accredited business

            Contact Information

            2727 Paces Ferry Rd SE Ste 1-200 Bldg 2

            Atlanta, GA 30339-6151

            Visit Website
            Email this Business
            (888) 923-6236

            Business hours

            8:00 AM - 10:00 PM
            Business Hours
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            8:00 AM - 10:00 PM
            Closed
            Closed

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            Customer Reviews

            4.26/5

            Average of 567 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            521 complaints closed in last 3 years

            207 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/13/2007

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Purchasing Power, LLC is a buy now, pay later company with an employee purchase program.

            Products & Services

            Appliances, Electronics, Tools, Televisions

            Business Details

            Location of This Business
            2727 Paces Ferry Rd SE Ste 1-200 Bldg 2, Atlanta, GA 30339-6151
            Email this Business
            BBB File Opened:
            8/6/2003
            Years in Business:
            24
            Business Started:
            4/1/2000
            Accredited Since:
            7/13/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Employee Computer Purchase
            Hours of Operation

            Primary

            M:
            8:00 AM - 10:00 PM
            T:
            8:00 AM - 10:00 PM
            W:
            8:00 AM - 10:00 PM
            Th:
            8:00 AM - 10:00 PM
            F:
            8:00 AM - 10:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Ms. Christina Reams, Director of Customer Care
            • Mr. Pierre Desdunes, Sr. Director of Customer Care
            • Ms. Robin Holland, COO
            • Shermekka Starks, VP Client Success & Customer Care
            Contact Information

            Principal

            • Ms. Robin Holland, COO

            Customer Contact

            • Ms. Christina Reams, Director of Customer Care
            • Ms. Wendy Jackson, Senior Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            521 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/30/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I placed an order for an item 12/2022. As of 06/2024 the item was paid in full. I noticed on my paystub I was still being charged $213.58 for the item. I reached out to the seller to inform them about the incorrect charge and they agreed it was incorrect and they would send a stop payment notice to my employee. It is now 10/30/2024. I am still being charged the $213.58 on each biweekly check although the item is paid in full. Everytime i call the seller they are in agreement that the charge is incorrect and a ticket a ticket needs to be put in. Other times the seller is telling me they dont owe me and I have to provide extensive proof as to why they do and then I'm waiting again for another month to receive an update on the refund and anther 2-3 business days to actually see the refund in my account. This experience has been horrible and I am not getting any assistance on how to rectify this with the seller
            Read More
            Read 520 More Complaints

            Customer Reviews

            567 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kenneth C

            11/16/2024

            This esteemed company consistently delivers exceptional experiences. We eagerly anticipate the opportunity to engage in further business collaborations.
            Read 566 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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