Business ProfileforBeazer Homes Corporation

Unreliable Builder - Avoid if You Expect Warranty Support**I am extremely disappointed with Beazer homes. When we initially chose this builder, we were assured that any foundation or structural issues would be covered under their warranty. Unfortunately, that promise has proven to be worthless.Within 2 years, we noticed significant issues with our foundationcracks, uneven floors, and doors that no longer close properly. Despite being well within the warranty period. Beazer homes refused to honor their commitments. Their customer service has been either unresponsive or sound clueless when we ask question, and when we do get a reply, it's filled with excuses and blame-shifting.*Also I'm not the only one in this neighborhood who's facing these issues. There are multiple beazer home owners on my street who are facing similar issues*I strongly advise anyone considering Beazer homes to look elsewhere. A builder who doesnt stand behind their warranty is a builder you cant trust.

We understand that you are disappointed with the current state of your foundation. Beazer Homes wants to reassure you that we have taken this matter seriously. Our team has conducted several on-site inspections (in 2022, 2023, and 2024) and each time weve provided detailed reports from a licensed engineer. According to the most recent engineering report, the foundation is performing as designed and remains within the tolerances outlined by the **************** of Civil Engineers (ASCE).The movement observed in your foundation is consistent with the characteristics of **** soils in the *********** area, which are both elastic and expansive. This type of soil movement can manifest as drywall cracks, nail pops, and minor cracks in brick and mortar, which are generally considered normal and not covered under warranty.Additionally, last years engineering report included recommendations for maintenance to help stabilize the foundation. We have noticed that these recommended practices have not yet been followed. Its important to note that foundation stability can be influenced by various factors such as time, weather, moisture, and regular maintenance.Beazer Homes remains committed to transparency and responsiveness. We stand by our warranty and are here to support you throughout this process. We will continue to work with you to address any concerns and provide the necessary service under your warranty.