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Find a Location

ReST has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ReST

      1000 Marietta St NW STE 106 Atlanta, GA 30318-0524

    Business ProfileforReST

    Online Retailer

    Current Alerts For This Business

    Pattern of Complaint:

    According to information in BBB files, ReST has a pattern of complaint alleging Delivery and Refund or Exchange Issues.

    Specifically, consumers are stating their purchases from ReST are not being delivered. These customers are also stating that when they contact ReST regarding the missed deadline date, they are provided with additional delivery dates which are also unsuccessful.

    After these consumers have requested a refund due to non-delivery, the refund requests are approved but the delivery date of the refund is also delayed.

    On May 25, 2022, BBB contacted ReST seeking their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint; however, the company failed to respond. 

    BBB will update this aspect of the Business Profile once additional information becomes available.

     
     
     
     

    At-a-glance

    Customer Reviews

    3.42/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    132 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ReST® manufactures and sells industry leading smart beds. Each ReST Smart Bed includes 3 modes of operation, whisper quiet pumps, NightVision™ - a Sleep Quality Monitor™, patented sense and respond AI Inside™ technology, and a 10 year full warranty. 

    Business Details

    Location of This Business
    1000 Marietta St NW STE 106, Atlanta, GA 30318-0524
    BBB File Opened:
    11/9/2020
    Years in Business:
    11
    Business Started:
    7/18/2013
    Business Management
    • Complaint Handler
    Contact Information

    Principal

    • Complaint Handler

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    132 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    26 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Megan B

    1 star

    10/14/2024

    Trying to make a return is impossible. It takes forever, so many hoops to jump through. They dont want to help you. Have multiple request of pictures. Ive never encountered a company that requires so much work to return unused items.

    Local BBB

    BBB Atlanta & NE Georgia

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