Business ProfileforAuben Realty, LLC
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 909 Walker St, Augusta, GA 30901-2328
- BBB File Opened:
- 12/22/2009
- Years in Business:
- 20
- Business Started:
- 9/1/2004
- Date of New Ownership:
- 9/1/2009
- Business Incorporated:
- 9/19/2009
- Accredited Since:
- 5/3/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Auben Homes
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Business Management
- Ms. Karen Stephens, Officer
- Contact Information
Principal
- Ms. Karen Stephens, Officer
Customer Contact
- Ms. Karen Stephens, Officer
- Ms. Courtney Wilson, Property Manager
- Additional Contact Information
Fax Numbers
- (706) 945-1789Primary Fax
Phone Numbers
- (706) 955-9081Other Phone
- (706) 945-1789
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cortious D
1 star02/06/2024
Auben Realty, LLC Response
02/07/2024
We assure you that we do not condone any behavior that could be perceived as scamming or lack of accountability. Our team is committed to addressing and resolving any issues promptly and fairly. It is disheartening to hear that you feel we have not lived up to these standards.
We appreciate you bringing this matter to our attention, and we will be reaching out to you promptly to discuss your concerns further. Our Augusta Market Director, Erica B******, will personally oversee the resolution process to ensure that your grievances are addressed satisfactorily.
Once again, we apologize for any inconvenience or distress this situation has caused you. Your feedback helps us to improve our services and ensure a better experience for all our tenants.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.