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          Beaver Toyota of Cumming has 1 locations, listed below.

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            Business ProfileBeaver Toyota of Cumming

            New Car Dealers
            BBB accredited business

            Contact Information

            1875 Buford Hwy

            Cumming, GA 30041-6619

            Visit Website
            Email this Business
            (470) 533-2000

            Business hours

            8:30 AM - 8:00 PM
            Business Hours
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            Closed

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            Customer Reviews

            1.15/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/17/2020

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Beaver Toyota of Cumming offers new and used vehicles. 

            Products & Services

            Dealership, Preowned Vehicles

            Business Details

            Location of This Business
            1875 Buford Hwy, Cumming, GA 30041-6619
            Email this Business
            BBB File Opened:
            1/25/2018
            Years in Business:
            9
            Business Started:
            4/3/2015
            Business Incorporated:
            4/3/2015
            Accredited Since:
            9/17/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Beaver Motors GA, LLC
            Hours of Operation

            Primary

            M:
            8:30 AM - 8:00 PM
            T:
            8:30 AM - 8:00 PM
            W:
            8:30 AM - 8:00 PM
            Th:
            8:30 AM - 8:00 PM
            F:
            8:30 AM - 8:00 PM
            Sa:
            8:30 AM - 8:00 PM
            Su:
            Closed
            Business Management
            • Mr. Patrick Abad, General Manager
            • Mrs. Terri White, CFO
            Contact Information

            Principal

            • Mrs. Terri White, CFO

            Customer Contact

            • Mrs. Terri White, CFO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On Monday, July 1st, I finalized a deal to purchase a car with Beaver Toyota of Cumming located at *******************************************************, dealer #*****. ******************* Loss Protection coverage was negotiated into the deal. I took possession of the vehicle on Tuesday, July 2nd. I called back on Wednesday, July 3rd to ask about canceling the Total Loss Protection within the 30-day window stated in the contract. No one wanted to help. Finally, I was transferred to a finance manager (***************) who emailed me a form without giving any instructions. Due to their lack of concern for assisting me and despite living 30 miles away, on Thursday, July 4th, I hand-delivered the form to expedite the process. Another representative from the finance department (****) pointed out mistakes in the document but assured me it was fine. He took it and said he was going to leave it on someone else's desk (he didn't provide a name). I have 30 days to get this canceled and credited back to my account. It seems as if they are attempting to keep passing this around to allow the time to expire. They were ****** attentive during the purchase of my vehicle now I cannot talk to anyone for longer than 2 minutes.
            Read More
            Read 8 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Brent C

            11/03/2024

            ****************** did not tighten the lug nuts on my daughters vehicle and caused her to have an accident. Im lucky she is alive. The manager and owner take no responsibility when another Toyota dealership has investigated and found that it was their carelessness that caused her accident. They continued to come up with all kinds of excuses. Blamed my 19 year old daughter for not knowing her lug nuts were coming loose. All of them on every tire. Terrible people work at Beaver Toyota. Please dont let them put your children at risk. Avoid this place. No ethics and no conscience.

            Beaver Toyota of Cumming Response

            11/06/2024

            Mr. ******** first off we are glad your daughter was not injured as that is what matter's most. We are truly sorry this has happened, There are a few facts that are important to mention, first no one ever blamed your daughter for not knowing her lug nuts were coming loose. That was never said as it would be an absurd accusation. Your vehicle was serviced with us on August 14th 2024, the wheel came off Oct 16th 2024. That is two months later, but the vehicle also had ***** miles more on it since the service. If the lug nuts were loose at the time of service, what happened to the vehicle would of certainly happened much sooner than 2 months and more importantly within the 1000 miles. We are unsure what the other Toyota Dealer is telling you, but when we spoke to them they said "we are having a hard time believing in took 1000 miles for this to happen". With that said, we believe it would be fair to say that anything could of happened within the 1000 miles for this to happen, especially with the vehicle being shipped from ******* to **** after the service. Even with those facts stated, we have turned your claim over to our insurance company.
            Read 12 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

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