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            Business ProfileMassage Envy

            Massage Therapist

            Contact Information

            525 Dacula Rd #250

            Dacula, GA 30019

            (678) 376-3444

            Customer Reviews

            2/5

            Average of 1 Customer Reviews

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            Customer Complaints

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            BBB Rating & Accreditation

            NR

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            Business Details

            Location of This Business
            525 Dacula Rd #250, Dacula, GA 30019
            BBB File Opened:
            1/16/2020
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            Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Eugena C

            12/14/2023

            I would like to start off by saying, I have had nothing but AMAZING massages here. However, I am very disappointed with customer service. I came in to cancel my membership on 11/3 and was told that because I was within 10 days of my next payment, it would not go into effect until December. Here we are and I am still being charged for the membership (I have my documentation saying that I cancelled). The part that is frustrating for me is that I have called several times and sent an email to speak with someone to resolve my issue and have not received a phone call or email back. When speaking to the representatives, they have disclosed that they are not able to resolve membership issues. However, the manager has not been available to the past two days that I have called to help either. As you can imagine, this is frustrating and I have gone through other avenues to get my money back, but it would be nice to hear back from the manager. Please be extremely careful with choosing to be a member at this location.

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            BBB Atlanta & NE Georgia

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