Business ProfileforEasyCare

EasyCare is trying to deny my warranty claim even though it is valid. I have a 2017 **** F150 with approx 75k miles. The dealership diagnosed that the pistons were loose/messed up on the engine and caused carbon scoring. They contacted **** who said the truck needs a new engine.They are saying carbon scoring is my problem and a maintenance issue not an issue with the pistons, even though **** said this was a known problem with the early iterations of this engine that was later fixed after my model year. Only willing to replace the short block, not the long block where the busted pistons are located. Want to **** out or something like that the carbon scored area. This would take it out of **** and dealership spec. If part is taken out of spec is supposed to be defined as a failure. However they are saying it is a maintenance issue not a failure. Tell me what maintenance I could have done to know this **** engine had bad pistons installed and keep them from rubbing up the engine????Instead of admitting it is a failure they want to do a shoddy half **** repair and then stick me with another whole engine replacement after it is out of extended warranty in 3 more years or 75k more miles.Even their own inspector said it needed a whole new engine and they made him come back over a week later, have the engine completely tore down and change his diagnosis because they didnt want to pay the 12 grand to replace the engine.I need assistance in getting these people to stick to the terms of their own contract. If fixing the shortblock only will take it out of **** spec, it is a failure, not a maintenance issue. ***, all my maintenance since I bought the vehicle new has been performed at **** by **** technicians. Anything they said I needed done was done immediately. Which also goes against their bad maintenance theory. How do these people have an A+ with a 1.6 out of 5? Pls help.They need to listen to dealership and manufacturer and do the right thing.