Business ProfileforSoundview Communication, Inc.
At-a-glance
Customer Complaints
41 complaints closed in last 3 years
6 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 5305 Oakbrook Pkwy, Norcross, GA 30093-2250
- BBB File Opened:
- 4/1/1992
- Years in Business:
- 35
- Business Started:
- 1/1/1989
- Business Incorporated:
- 1/5/1989
- Accredited Since:
- 9/12/2008
- Type of Entity:
- Corporation
- Number of Employees:
- 30
- Alternate Business Name
- Womens Health Letter / Dr. Nan Fuchs PhD
- Soundview Publishing LLC
- Advanced Bionutritionals, LLC
- Hours of Operation
Primary
- M:
- Open 24 Hours
- T:
- Open 24 Hours
- W:
- Open 24 Hours
- Th:
- Open 24 Hours
- F:
- Open 24 Hours
- Sa:
- Open 24 Hours
- Su:
- Open 24 Hours
- Business Management
- Mr. Garret Wood, President
- Ms. Diamond Jones, Senior Manager
- Contact Information
Principal
- Mr. Garret Wood, President
- Ms. Diamond Jones, Senior Manager
Customer Contact
- Ms. Diamond Jones, Senior Manager
- Additional Contact Information
Fax Numbers
- (770) 399-0815Primary Fax
Phone Numbers
- (800) 791-3395Other Phone
- (678) 987-5891Other Phone
Email Addresses
- Primary
- (770) 399-0815
Customer Complaints
41 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/03/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
14 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cynthia H
1 star07/04/2023
Soundview Communication, Inc. Response
02/06/2024
Hi ****************,
Thank you for contacting us. We do apologize for the inconvenience. We have reviewed your account and have confirmed that your account was setup on our automatic shipment program and this prompted the shipment to you. We have since cancelled the plan to prevent any additional shipments being delivered to you. Our team has also confirmed that your items were returned to us and we issued a refund back to your card 6/30/23 for $210.47. We do hope that we were able to resolve any concerns you may have had. If you have any additional questions, please feel free to contact us at **************, Monday through Friday from 8am - 8:30pm eastern standard time.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.