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          Mr. Appliance of Savannah has 1 locations, listed below.

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            Business ProfileMr. Appliance of Savannah

            Major Appliance Services

            Contact Information

            1765 Old Dean Forrest Road

            Pooler, GA 31322

            Visit Website
            (912) 330-0002

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1765 Old Dean Forrest Road, Pooler, GA 31322
            BBB File Opened:
            10/25/2011
            Years in Business:
            4
            Business Started:
            5/5/2020
            Business Started Locally:
            5/5/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Grade-A Enterprises, LLC
            Business Management
            • Mr. Melville Alexander Jr., Owner
            Contact Information

            Principal

            • Mr. Quentin Smith, Owner

            Customer Contact

            • Mr. Quentin Smith, Owner
            Additional Contact Information

            Fax Numbers

            • (912) 335-5345
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/17/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The company charged $99.99 for an assessment. ****** told me he could get me parts numbers do I could get the parts, and then he could service the oven. The receptionist told me several times she would get me the part numbers. She never did. I’m highly dissatisfied with the service as they have provided me with absolutely nothing. I should not be charged because Mr. Appliance employees are incompetent at their jobs. I want a full refund for not providing proper service or answering any questions after I had paid. ****** spent less than 10 minutes my house and charged me $99.99 and DID NOT provide me with the information requested. I was very patient up until now. So please value my time and money. At least you can give me my money back.
            Read More

            Customer Reviews

            1 Customer Reviews

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            Start a Review

            Most Recent Customer Review

            Sven N

            03/16/2022

            Scammed out of $100. Shawn said I needed certain parts for commercial oven. When I called to get the part numbers so I could get the parts from my over salesman, the receptionist was unhelpful. Wouldnt refund me for not doing anything. Not even sure if Shawn knew what he was talking about. I have nothing to show for my $100.

            Mr. Appliance of Savannah Response

            03/17/2022

            Thank you for letting us know about your service call. Unfortunately, my staff is not authorized to release part numbers after a diagnostic. We now consider this matter closed due to your belligerent behavior towards my staff. Please do not contact us again.

            Customer Response

            03/17/2022

            Being belligerent is no excuse to take money from someone without providing a service. Thats actually just an poor obvious excuse for your fraudulent behavior . Youre whole business has felt like a scam.Communication with your company is impossible to non-existent. No one ever calls back or provides the information you requestHow is diagnosing our oven and not giving us access to the part numbers for repair helpful?I cant even trust the diagnostic test. now.ShawnB also said he could repair it as long as he could get the parts. I could get the parts from my oven source. We would have gone along with the repair as long as ***** and your company was competent enough to get us the proper information. there was absolutely no service provided. I would like a refund.

            Customer Response

            03/17/2022

            Being belligerent is no excuse to take money from someone without providing a service. Thats actually just an poor obvious excuse for your fraudulent behavior . Youre whole business has felt like a scam.Communication with your company is impossible to non-existent. No one ever calls back or provides the information you requestHow is diagnosing our oven and not giving us access to the part numbers for repair helpful?I cant even trust the diagnostic test. now.ShawnB also said he could repair it as long as he could get the parts. I could get the parts from my oven source. We would have gone along with the repair as long as ***** and your company was competent enough to get us the proper information. there was absolutely no service provided. I would like a refund.

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