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          Georgia Heritage Federal Credit Union has 1 locations, listed below.

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            Business ProfileGeorgia Heritage Federal Credit Union

            Credit Union

            Contact Information

            1201 W Lathrop Ave

            Savannah, GA 31415-1049

            (912) 236-4400

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            1201 W Lathrop Ave, Savannah, GA 31415-1049
            BBB File Opened:
            3/26/2001
            Business Management
            • Toni Brantley, Vice President
            Contact Information

            Principal

            • Toni Brantley, Vice President

            Customer Contact

            • Toni Brantley, Vice President
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/11/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I am not liable for this debt with Georgia heritage credit Union , I do not have a contract with a collection agency relevant to this company and they are reporting a closed account, they did not provide me with the original contract proving I owe a debt.
            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            CI C

            02/10/2023

            Over the last 18 months many this credit union has changed drastically. They lack customer service. I called to increase ********************** card limits or to apply for a loan. I was told by the girl that answered the phone she could only send my message to a loan officer but had no idea when someone would get back to me. Called again and was told to apply for my loan online. I would like to speak with someone to increase limits on my credit card. I have submitted a letter to ************************* as it does not seem as though the people running the show don't have any clear information.

            Georgia Heritage Federal Credit Union Response

            02/13/2023

            Dear ******************,We are sorry that you did not receive the prompt service you were expecting. Your loan request was placed in our lending queue per our procedures. ******* online is also another channel that could have been used which was suggested to you. Our loan officers are also our Branch Managers and ************** Representatives. At the time of your request, they were already serving members. I assure you, you would have been contacted in a timely manner. ************************* will be reaching out to you in a separate email.
            Read 1 More Customer Review

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