Business ProfileforCovers & All

Defective Products, Poor Quality Control, and ************************* Tarps and All and ********************** and All share the same address and are part of Group Bayport, a conglomerate that owns multiple brands, including **********, Best of Signs, ***********, Circle One, Neon Earth, Bags By The Ocean, and Vivyx Printing. My experience with Tarps and All highlights serious issues with poor quality control, dismissive customer service, and a refusal to honor return policiesissues that seem systemic across these brands.I ordered custom tarps from Tarps and All, expecting them to meet the dimensions I provided along with the promised 1-2 inch leeway as outlined in their policy. I followed all their measuring requirements and confirmed the specifications with their design team. Despite this, I received defective tarps that were too small, lacked the additional leeway, and were completely unusable for my project.I provided extensive evidence to their customer service team, including photos and videos clearly showing the defects and discrepancies. Despite this, customer service was dismissive, repetitive, and unhelpful. They dragged out the process for two weeks, wasted my time, and ultimately closed my case without resolving the issue or honoring their return policy!This experience exposed their serious lack of quality control. The refusal to take responsibility for clear defects demonstrates a complete disregard for customer satisfaction and accountability.Given my experience with Tarps and All, and their connection to Covers and All, I urge caution before purchasing from either of these brands or any associated with Group Bayport. Numerous reviews across their brands reveal similar or worse issues, including defective products and terrible customer service. Avoid these companiesthey prioritize profits over quality, ethics, and customer trust.