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Find a Location

Innovative Kustoms, LLC has 1 locations, listed below.

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    Business ProfileforInnovative Kustoms, LLC

    Auto Customizations

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Innovative Kustoms, LLC provides Auto Customization, Car Stereos, Car Window Tinting. Vehicle Wrap and Window Tinting.

    Products & Services

    Innovative Kustoms LLC offers the following services:

    Custom Car Audio
    Factory Audio Repair
    LED Lighting Retrofit Headlights
    Custom Air Suspension
    Coilover Installs
    Auto Customization
    Auto Repair
    Auto Repair Consultants
    Auto Repair Referral
    Car Dent Repair
    Custom Wheels
    Auto Alarms
    Car Stereos
    Headlight Restoration
    Auto Services
    Specialty Auto Parts
    Car Service
    Car Stereo
    Truck Repair
    Wheels
    Custom Rims
    Suspension Repair
    Exhaust Systems
    Car Sound Systems
    Sound System

    Business Details

    Location of This Business
    278 W May St, Winder, GA 30680-3901
    BBB File Opened:
    10/9/2019
    Years in Business:
    13
    Business Started:
    12/15/2010
    Business Started Locally:
    12/15/2010
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Alternate Business Name
    • Innovative Kustoms
    Hours of Operation

    Primary

    M:
    10:00 AM - 9:00 PM
    T:
    10:00 AM - 9:00 PM
    W:
    10:00 AM - 9:00 PM
    Th:
    10:00 AM - 9:00 PM
    F:
    10:00 AM - 9:00 PM
    Sa:
    10:00 AM - 9:00 PM
    Su:
    12:00 PM - 6:00 PM
    Business Management
    • Mr. Chris Chapman, Owner
    Contact Information

    Principal

    • Mr. Chris Chapman, Owner

    Customer Contact

    • Mr. Chris Chapman, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Esha E.

    1 star

    10/22/2022

    Please be aware of this shop and the owner. I took my car to Innovative Kustoms on September 12, 2022 and told him I was having a wiring problems with my car. He told me that I will have to have $1000 up front in order to start on the car even though he didnt know the exact problem. He told me to send it to his cash app on September 12, 2022 and I sent it over. Before I left he told me that he had a car in front of mine and he will let me know exactly what is wrong with it by September 14, 2022 and let me know what parts he will be ordering. Before I left I told him that I will be taking a vacation on September 30, 2022 and he told me hes most certainly that my car will be finish. He sent me pictures of the wires that he would replaced and I gave him a call the next day which was on september 15, 2022 and he told me that he ordered the wire harness and they will be here the following week. I text him on September 29th to make sure everything was good to pick my car up the next day. He replied Harness is not in yet ordered it from ****. On October 12, 2022 I finally picked up my car because the part never came. I asked him about my refund because he didnt complete the job except for taking the harness out and he said hes only giving me back $438 out of the $1000 I gave him. He was charging me $1000 for the part and to fix the issue. He then switched up how he would be paid he went from a flat fee which included parts and labor to charging hourly. When he ordered the part I asked to see the tracking number and receipt and he refused to give that information to me. The $438 I was suppose to get back was from the part and he told me that he cancelled that on October 10, 2022 and it will take two to three days and I never heard anything back from him. I called him today which is October 22, 2022 and he didnt answer but he text me and said Sorry for delay, we should have it back to you by end of week. He has been taking me in circles since I took my car to him.

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