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Find a Location

Kaiser Permanente-Hawaii has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Kaiser Permanente-Hawaii

      711 Kapiolani Blvd Ste 400 Honolulu, HI 96813-5249

      BBB Accredited Business
    • Kaiser Permanente-Hawaii

      1010 Pensacola St Honolulu, HI 96814-2118

      BBB Accredited Business
    • Kaiser Permanente-Hawaii

      1279 S Kihei Rd Ste 120 Kihei, HI 96753-5222

      BBB Accredited Business
    • Kaiser Permanente-Hawaii

      56-700 Kamehameha Hwy Kahuku, HI 96731

      BBB Accredited Business
    • Kaiser Permanente-Hawaii

      501 Alakawa St Ste 101 & 102 Honolulu, HI 96817-5700

      BBB Accredited Business

    Business ProfileforKaiser Permanente-Hawaii

    HMOs
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/2/2008

    Years in Business: 66

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Kaiser Foundation Health Plan Inc. dba Kaiser Permanente-Hawaii offers healthcare coverage plans via its clinics and hospitals.

    Products & Services

    Hospital and Healthcare Plan Services, Health Insurance

    Business Details

    This is a multi-location business.

    Find a Location

    Kaiser Permanente-Hawaii has 21 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Kaiser Permanente-Hawaii

        711 Kapiolani Blvd Ste 400 Honolulu, HI 96813-5249

        BBB Accredited Business
      • Kaiser Permanente-Hawaii

        1010 Pensacola St Honolulu, HI 96814-2118

        BBB Accredited Business
      • Kaiser Permanente-Hawaii

        1279 S Kihei Rd Ste 120 Kihei, HI 96753-5222

        BBB Accredited Business
      • Kaiser Permanente-Hawaii

        56-700 Kamehameha Hwy Kahuku, HI 96731

        BBB Accredited Business
      • Kaiser Permanente-Hawaii

        501 Alakawa St Ste 101 & 102 Honolulu, HI 96817-5700

        BBB Accredited Business
      Location of This Business
      711 Kapiolani Blvd Ste 400, Honolulu, HI 96813-5249
      BBB File Opened:
      6/1/1987
      Years in Business:
      66
      Business Started:
      2/24/1958
      Business Incorporated:
      2/24/1958
      Accredited Since:
      5/2/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Kaiser Foundation Hospitals
      • The Hearing Service Center by Kaiser Permanente
      • Kaiser Foundation Health Plan, Inc.
      • The Aesthetics Center
      Business Management
      • Hawaii Claims & Appeals Department, Claims Manager
      • Ms. Michele Lee, Executive Assistant
      • Mr. Mark Steven Zemelman, Senior Vice President
      • Mr. Hong-Sze Andrew Yu, Assistant Treasurer
      • Ms. Cynthia A Telles PhD, Director
      • Dr. Richard P Shannon MD, Director
      • Mr. Ramon F Baez, Director
      • Ms. Leslie S Heisz, Director
      • Mr. David F Hoffmeister, Director
      • Ms. Margaret E Porfido JD, Director
      • Mr. Matthew T Ryan, Director
      • Ms. Judith Ann Johansen JD, Director
      • Mr. Jeffrey E Epstein, Director
      • Mr. David Barger, Director
      • Mr. Arnold Eugene Washington MD, Director
      • Ms. Regina M Benjamin MBA, Director
      • Mr. Qi Yang, Project Manager
      • Ms. Nina Y Miyata, Director of Community Relations
      Contact Information

      Principal

      • Mr. Mark Steven Zemelman, Senior Vice President
      • Mr. Hong-Sze Andrew Yu, Assistant Treasurer
      • Mr. Ramon F Baez, Director
      • Ms. Leslie S Heisz, Director
      • Mr. David F Hoffmeister, Director
      • Ms. Margaret E Porfido JD, Director
      • Mr. Matthew T Ryan, Director
      • Ms. Judith Ann Johansen JD, Director
      • Mr. Jeffrey E Epstein, Director
      • Mr. David Barger, Director
      • Mr. Arnold Eugene Washington MD, Director
      • Ms. Regina M Benjamin MBA, Director

      Customer Contact

      • Hawaii Claims & Appeals Department, Claims Manager
      Additional Contact Information

      Fax Numbers

      • (808) 432-7736
        Primary Fax
      • (808) 432-7817
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Reginald R

      1 star

      12/07/2022

      I received a bill from Kaiser for services rendered at ************* ER. When the bill came it had info about seeking help with paying my medical bill??? I have HMSA as a Federal retiree and Im a 60% disabled Veteran with medical benefits. After calling their billing # on (3) occasions, I then contacted HMSA Customer Relations who contacted them on (3) occasions. Typically the is 30 minutes or more at their billing # and nothing is ever resolved. HMSA basically begged them to send the bill, still no bill? After all this they are still texting, emailing, and mailing me the bill. It would really be helpful if the billing personnel at ************* would give their attending Physicians the patients insurance info. That way the patient doesnt receive an application for ***************** when they already have it. What a mess Kaiser billing office is! Its horrible dealing an entity that does not follow through and serve their patients any better than thus??

      Kaiser Permanente-Hawaii Response

      12/08/2022

      Thank you for your inquiry. Kaiser Permanente will review the issues raised and respond directly to ************.

      Local BBB

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