At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 453 7th St, Des Moines, IA 50309-4110
- BBB File Opened:
- 1/1/1948
- Years in Business:
- 76
- Business Started:
- 1/1/1948
- Business Incorporated:
- 1/8/1917
- Accredited Since:
- 1/1/1940
- Type of Entity:
- Corporation
- Alternate Business Name
- BTC Capital Management
- Business Management
- Paul Erickson, SVP Chief Retail
- Scott Eltjes, EVP Investments and Wealth Management
- Kip Albertson, SVP Chief Financial Officer and Strategy Office
- Amanda Young, SVP Human Resources
- Mike Wilson, SVP Chief Lending Officer
- Tina Smith Fritz, Senior Vice President
- Gary Buelt, SVP Chief Risk Officer
- Don Coffin, President/CEO
- Emily Abbas, SVP Chief Marketing and Communications Officer
- Contact Information
Principal
- Don Coffin, President/CEO
- Additional Contact Information
Fax Numbers
- (515) 245-5216Primary Fax
- (515) 271-1011Other Fax
Phone Numbers
- (515) 245-2863Other Phone
- (515) 245-2919Other Phone
- (515) 245-5216
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.