Business ProfileforCottingham & Butler

On June 24th 2022,I received a letter from Sisco Insurance with bills for medical services due to termination of policy back on April 30, 2024.I contacted who I thought was my COBRA administrator, Wageworks, who they informed me that they had been terminated as of the 1st of May and to speak directly to Sisco Insurance.I spoke with my previous employer and was told that I should have received a letter from Sisco to transfer to pay them directly, which I never got.I was told by my employer to call Sisco and to tell them that I'd never received the letter and to retroactively charge me for the last 2 months and to reactivate my COBRA coverage.I spoke with Sisco they checked and initially told me that they aren't supposed to collect payments, and that I should contact Wageworks. I let them know that wageworks had been terminated May 1st and as per the conversation with them and that I was told that they should be collecting payment directly. They checked again and said someone would have to review the file but that they could not guarantee that my COBRA could be reactivated as it was terminated for non-payment. I informed them that at no point was I contacted by Sisco to transfer my payments to them or given a chance or way to pay them; nor had I received any letter to that effect. They said that they understood but could not guarantee that it was possible and that someone would get back to me in the next ***** hours. I have been in contact with SISCO since then, and further to an appeal, they maintain that a letter was sent, and that since no payment had been made, am terminated.Also, SISCO had, in early May been contacted by my daughters doctor to authorize an MRI, and SISCO authorized it. At no point did SISCO reach out to me, or deny payment to many providers which would have alerted me that there was a problem. The first letter I received, the bills, I reached out immediately. This is unfair treatment as I never received any notice whatsoever.