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Find a Location

Joe & Matt's Plumbing and HVAC LLC has 1 locations, listed below.

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    Business ProfileforJoe & Matt's Plumbing and HVAC LLC

    Plumbing and Heating

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    107 S Main St, Monona, IA 52159
    BBB File Opened:
    7/25/2017
    Years in Business:
    9
    Business Started:
    10/1/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Joe Christen, Co-Owner
    • Matt Kimball, Co-Owner
    • Sarah Christen, Office Manager
    Contact Information

    Principal

    • Joe Christen, Co-Owner

    Customer Contact

    • Joe Christen, Co-Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Joy J.

    3 stars

    10/25/2022

    Joe and Matt have do great work for me for many years. However I got a very nasty call from one of their employees threatening me saying they have sent me several postal mailings with a bill. I have not received none. I do not use my email and tried to tell the representative this but she refused to listen to me and continued to raise her voice to me. I will pay the bill of course but now I'm sure I will work with another plumber next time. This was a miss communication problem however the company was not the least bit Intrested in peacefully figuring out where the break down was happening. So sorry to leave such great plumbers.

    Joe & Matt's Plumbing and HVAC LLC Response

    11/07/2022

    I don't really feel like this deserves a response, but since I was just doing my job, here it goes. 

    I called to collect money that was months overdue.  I have emailed and snail-mailed both invoices to you. Nothing ever came back to me in the mail and I can also see when you have opened and viewed the emailed invoices. Which you had done more than once.  To say that you have not received them was a lie.  Please feel free to call someone else in the future. 

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