Business ProfileforPotlatch No. 1 Financial Credit Union

P1FCU is saying I missed a payment and that I'm "delinquent." I don't know why this would be because to my knowledge I have set up automatic payments. On top of that, though, I'm having trouble even talking to them about the issue, because when I tried calling today, their automated system just keeps hanging up on me when I ask to speak to someone. Also, a couple days ago, when I did get through, I got someone in a foreign country who didn't seem to understand me, and didn't seem to understand the situation/couldn't do what I needed. I asked if I owed anything and if I was current, and the person couldn't give a direct answer to this question. The letter I received says I owe them $100 but the person I spoke with on the phone said I made a payment of around this amount on July 3rd already. I tried to talk to the people at the branch in person but they said they couldn't help me with the card and I had to call the customer service for the card. Now they're threatening to take me to court for not paying. I don't know what's going on, but it's not my fault, as I have given permission to auto pay and have tried again and again to figure out what's going on and they aren't helping me. I want this figured out and to be brought current asap, and my credit reporting from them changed, because again, it isn't my fault. They are really having an issue on their end, and it's putting customers in a bad spot.