Business ProfileforJ.C. Movers & Lumpers Services, Inc.

Working with ** *************************************** was the worst experience of moving that Ive ever had because of the incompetence and unprofessional behavior of the crew. Only 2 movers showed up rather than the 3 we paid for. When asked, the other movers laughed, smirked at each other, and just said "He's not coming."The crew leader, ******, smelled strongly of alcohol upon arrival. Throughout the day ****** was aloof, slow-moving, and rarely spoke. He stayed inside the townhouse most of the day, taking apart a crib, and left all the hard work and actual moving to the younger member of the crew.The younger man was inexperienced and severely damaged our hardwood floors, front door, and drywall up and down the stairs. He was extremely careless with our possessions and did not load the truck efficiently or safely. He filled the entire trailer with boxes and furniture, but only about 5 high despite having 9' of vertical space to work with. Heavy boxes were placed on top of lighter boxes, and the boxes marked "fragile" were put on the bottom of the load underneath heavy furniture or other heavy boxes. Most of these fragile boxes and their contents were damaged during the cross-country drive. The load was not braced or reinforced in any way to avoid items shifting in transit which caused serious damage to a prized antique bookcase and several other items.When the crew at the destination opened the trailer to transfer the contents into a shuttle, everything had shifted during transit and many boxes were crushed. The crew actually identified a safety risk in unpacking the trailer because items would shift dangerously when a box or piece of furniture was removed. They were able to fit our entire load into 16' of shuttle truck space when stacked efficiently to the ceiling and properly braced. This is 12' less than what the ** moving crew used which represented over $900 in unnecessary trailer space cost.Please avoid this company and look for a more reputable local mover.

Customer tried to bribe our office to pay him more than our claim process allows. When we refused he threaten to post negative reviews all over the internet.