We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Meridian Health has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Meridian Health

              1333 Burr Ridge Parkway suite 100 Burr Ridge, IL 60527

            • Meridian Health

              300 S Riverside Plz Ste 5000 Chicago, IL 60606-6613

            Business ProfileMeridian Health

            Health Insurance
            Multi Location Business

            Contact Information

            1333 Burr Ridge Parkway

            suite 100

            Burr Ridge, IL 60527

            Visit Website
            (866) 606-3700

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Meridian Health has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Meridian Health

                1333 Burr Ridge Parkway suite 100 Burr Ridge, IL 60527

              • Meridian Health

                300 S Riverside Plz Ste 5000 Chicago, IL 60606-6613

              Location of This Business
              1333 Burr Ridge Parkway suite 100, Burr Ridge, IL 60527
              BBB File Opened:
              12/20/2019
              Related Businesses
              Business Management
              • Business Manager
              Contact Information

              Principal

              • Business Manager

              Customer Contact

              • Ms. Katie Lustig, Operations Manager
              Read More Business Details and See Alerts

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              BBB unable to locate business
              I have Meridian health for my mltss long term care, and they move my caregiver service to other company and i didn't hear who it was from my case manager at all so i called here she just gave me the company phone number and I called company and *** they talked to Meridian health my case manager and explained they need it to do to my long term mltss preauth and then preauth send to them the referral to company they moved me to but not doing that cant start me until this is done been week/ month since no caregiver either dew to this neeed to get preauth from longterm care insurance and then preauth eather fax or email the referral after preuath dose there thing to company who meridian health moved me to
              Read 15 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Julianne A

              02/14/2024

              I just got my insurance card and despite speaking with them and selecting a very specific PCP that they confirmed was in their network, they have assigned some random doctor as my PCP. Why did I confirm that I could stay with my PCP and that she was in network if they were going to do whatever they wanted anyway? They are either incredibly incompetent or simply do not value what individuals on their plan want. I already have zero faith in this dehumanizing insurance. It is clearly not in existence to help people but to deter them from seeking care at all. They should be ashamed of themselves for toying with desperate people.
              Read 8 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.