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          Find a Location

          Aztek Automotive Corp has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Aztek Automotive Corp

              6425 S Pulaski Rd Chicago, IL 60629-5133

              BBB Accredited Business

            • Aztek Automotive Corp

              11010 S Halsted St Chicago, IL 60628-3909

              BBB Accredited Business

            Business ProfileAztek Automotive Corp

            Auto Repair
            Multi Location Business
            BBB accredited business

            Contact Information

            6425 S Pulaski Rd

            Chicago, IL 60629-5133

            Visit Website
            (773) 735-3388

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/10/2021

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aztek Automotive Corp is a full servicee auto repair and auto parts business. Services include auto parts, auto repair, 4X4 SERVICES, AC REPAIR, BATTERIES, BRAKES, CAR & TRUCK CARE, 
            DOMESTIC CARS & TRUCKS, ELECTRICAL SERVICES, ELECTRONIC SERVICES, ENGINE & TRANSMISSION, ENGINE MAINTENANCE, GENERAL SERVICES, HEATING AND COOLING SERVICES
            IMPORT CARS & TRUCKS, INSPECTIONS AND EMISSIONS, MISCELLANEOUS SERVICES, TIRES, TRANSMISSION SERVICES, UNDERCAR SERVICES and more.

            Business Details

            This is a multi-location business.

            Find a Location

            Aztek Automotive Corp has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Aztek Automotive Corp

                6425 S Pulaski Rd Chicago, IL 60629-5133

                BBB Accredited Business

              • Aztek Automotive Corp

                11010 S Halsted St Chicago, IL 60628-3909

                BBB Accredited Business
              Location of This Business
              6425 S Pulaski Rd, Chicago, IL 60629-5133
              BBB File Opened:
              6/17/2003
              Years in Business:
              22
              Business Started:
              10/31/2002
              Business Started Locally:
              10/31/2002
              Business Incorporated:
              10/31/2002
              Accredited Since:
              12/10/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • Aztek Automotive
              • Aztek Auto Supply
              • Aztek Auto Parts
              • Aztek Auto Repair
              Business Management
              • Mr. Javier Saucedo, Owner
              • Mr. Filiberto Magallanes, Owner
              • Ms. Lorina Chavez, Manager
              Contact Information

              Principal

              • Mr. Javier Saucedo, Owner

              Customer Contact

              • Mr. Filiberto Magallanes, Owner
              Additional Contact Information

              Fax Numbers

              • (773) 284-5778
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/29/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I took my 2007 ********** Touareg to Aztek Auto Repair for service around April 25th, 2022 regarding a warning light that appeared on the vehicle. On May 6th 2022, my wife arrived to pick up the vehicle after service. She was asked to pay $900.41 for the service and to collect the vehicle. Upon starting the vehicle, my wife noticed the warning light intended to be serviced was still displayed on the vehicle's dashboard. She was asked to leave the vehicle for further service. Some time passed and a rep. of ******************** auto called me to inform me my vehicle no longer started or ran after being serviced. This was a shock to me as the vehicle did not have this issue before the service. After this call, communication with the shop was very minimal. I would call multiple times a week for updates in regards to my vehicle and would rarely get an answer or call back. If they were to communicate with me, the shop's rep. would vaguely update me on the matter but would ask if I wanted to pick up the vehicle as is. I declined to pick up the vehicle as it is no longer functional due to actions committed by the shop. Sometime later, ******************** Auto relayed to me that they had taken the vehicle to another shop for service, but they too were unsuccessful at resolving the issue and potentially made the issue worse as stated by the rep. ******************** Auto said they had no choice but to take the vehicle to a ********** dealership in an attempt to resolve the issue. After some time, they would no longer fund the service being conducted by the ********** dealership and would instead continue to attempt to resolve the issue themselves. I asked if they would be willing to purchase the vehicle from me as a way to settle the matter since they have had the vehicle for months with no resolution. The shop owner declined my offer and insists on fixing it but have yet to see any changes as of Nov. 29th 2022. I need my vehicle for my family but the shop has neglected to properly service my vehicle for months.
              Read More

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Jorge H

              09/29/2023

              9/28/2023 I took my vehicle to Aztek for a simple Diagnostic check. I was told by *****************************, the mechanic, that it would take 2 hours and to wait for his call. I waited 3 hours before calling the shop to inquire about my vehicle. I was placed on hold and then transferred to voicemail. I called once again for the same to occur. By this point I became concerned about my vehicle so I headed for the shop. Upon arriving, I was told to wait ***** min. I waited for half an hour with no update. so I proceeded to the rear of the business and found that my car was disassembled. I was told by ***************************** some of the diagnostic readings. I told him to give me my vehicle because I was concerned about the sheer amount of time this was taking. He then told me to wait outside the business; I subsequently waited another half hour despite consistently asking how much longer and constantly being told "10 more minutes". I proceeded inside and discovered nobody was working on my vehicle and that the vehicle's map sensor was missing. ***** Returned and told me that the map sensor was lost. We began to argue regarding the bad service, and since it was getting late I told him I would return the next morning around 9am.The next morning at 10:27am ***************************** called, stating that the vehicle was ready, the map sensor was replaced, and that my old one was in the front seat of the vehicle. I headed to the shop and spoke to the manager. I began to tell him about the bad service and he claimed that my previous behavior was uncalled for. I pointed at ***** and stated that he was a liar when it came to his service. He became angry and was told by the owner to just leave. Upon being given my keys, I immediately looked for my map sensor and could not find it. I called the manager over and he could not find it either. I once again told him this was bad service, and he went inside the Automotive shop to find my original map sensor, stating I was lucky to even get the replacement.

              Aztek Automotive Corp Response

              10/04/2023

              The customer is correct, we failed to communicate with him and did misplace his sensor. We replaced his sensor with an original part and also return his sensor. We apologize for our errors.

              Local BBB

              BBB of Chicago & Northern Illinois

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