Business ProfileforCBD for Health
Current Alerts For This Business
In November, 2022, the BBB investigated CBD for Health’s business practices. This investigation was prompted by a scam tracker request. The consumer alleges that they were billed multiple times for a one time purchase and that customer services has refused a proper refund or help to address the issue.
The BBB has some information regarding CBD and health claim, please check out BBB's helPful guide on purchasing CBD. https://www.bbb.org/all/cbd
After contacting the business several times, based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 11/08/2022, BBB contacted the business regarding their advertised products on their website. The business advertised CBD products with health claims. The BBB asks that the business substantiate these health claims and that theinformation be in the form of independent, peer reviewed, published scientific human studies required by BBB’s Code of Advertising.
The business advertised the following product on their website:
A review of your website https://newcbdforhealth.com/ , we have found the following:
CBD is believed to have many health benefits, including anti-inflammatory agents to help to calm sore and angry skin and can also act as a great barrier against environment toxins. Treat your skin and let it relax and rejuvenate and see the improved difference in its hydration and appearance.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of 11/30/2022, business has not responded to BBB emails or substantiated claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Chicago, IL 60601
- BBB File Opened:
- 9/7/2022
- Contact Information
Customer Contact
- Business Manager, Business Manager
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/18/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.