Business ProfileforRSM US LLP

I worked with tax partner *********************** and ************************* to amend my 2020 amended tax return to receive the Qualified Business Deduction. RSM incorrectly filed the return, they did not claim part-time residence in ******** and I ended up with a $8,000 liability with the state of ******** and the federal return was rejected due to lack of sufficient documentation. I asked RSM to help complete the return but I did not receive any further assistance and was forced to hire another *** to correctly file the amended return, removing the CO tax liability and get the amended return accepted. RSM did not put the correct address on the amended tax return, so once the *** filed the return it was sent to the wrong address and the tax refund was forged and deposited. I had to spend ***** hours on the phone filing claims to abjudicate that it was forgery. RSM did not have any accountability for their tax preparation services. ***** continued to tell me that tax services are not tied to results. ***** threatened collections so I paid the bill to settle the balance due although the services were never completed. I do not recommend to work with RSM. We are working with a smaller firm ******* and ** out of CT and they have provided SO much support compared to RSM. They do not care about their clients.