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          Find a Location

          Rush University Medical Center has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Rush University Medical Center

              1725 W Harrison St Ste 970 Chicago, IL 60612-3828

            • Rush University Medical Center

              729 S. Paulina Chicago, IL 60612-3807

            • Rush University Medical Center

              1653 W Congress Pkwy Chicago, IL 60612-3833

            Business ProfileRush University Medical Center

            Hospital
            Multi Location Business

            Contact Information

            1725 W Harrison St Ste 970

            Chicago, IL 60612-3828

            Visit Website
            (312) 942-5000

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            26 complaints closed in last 3 years

            21 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 54

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Rush University Medical Center has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Rush University Medical Center

                1725 W Harrison St Ste 970 Chicago, IL 60612-3828

              • Rush University Medical Center

                729 S. Paulina Chicago, IL 60612-3807

              • Rush University Medical Center

                1653 W Congress Pkwy Chicago, IL 60612-3833

              Location of This Business
              1725 W Harrison St Ste 970, Chicago, IL 60612-3828
              BBB File Opened:
              11/1/1970
              Years in Business:
              54
              Business Started:
              11/1/1970
              Business Started Locally:
              11/1/1970
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Non-profit Organization
              Alternate Business Name
              • Rush University Hospital
              • Rush Ambulatory Behavioral Health
              • Affiliated Plastic Surgery
              • Department of Behavioral Sciences
              • Road Home Program Center for Veterans and Their Families
              • Rush Center for Congenital and Structural Heart Disease
              • Rush Otolaryngology Head and Neck Surgery
              • Rush University Pediatric Cardiac Surgeons
              • Rush University Urology
              • University Neurosurgery
              • University Physical Medicine and Rehabilitation
              • University Thoracic Surgeons
              • Rush University
              • Rush Center for Weight Loss and Bariatric Surgery
              • Rush Center for Advanced Reproductive Care
              • Rush Children's Services
              • Rush University Medical Group
              • Rush University Cancer Center
              • Rush University Children's Hospital
              • Rush University Urology
              • Rush-Presbyterian-St. Luke's Medical Center
              • Rush University
              Business Management
              • Larry J Goodman, CEO
              Contact Information

              Principal

              • Larry J Goodman, CEO

              Customer Contact

              • Ms. Mara Mackey, Manager of Client Relations
              Additional Contact Information

              Fax Numbers

              • (312) 942-5729
                Other Fax
              • (312) 942-2055
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              26 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/28/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I had seen Dr. ****** **** on March 12, 2024 for an annual wellness visit. The visit also included my annual labs and bloodwork. As this is a annual wellness visit, my insurance should have covered this physician visit, however I am still being charged for this visit. I had informed Dr. **** to make sure that this visit would be billed properly as this had also happened to me the previous year and I had to file an BBB complaint to get it resolved. For this year's improper billing, I had, once again, messaged Rush on 3 separate occasions to have this charge cancelled. The charge has been audit and it has dropped from $51.15 to $21.15. However, my point still is that this is an annual wellness exam and should have been fully covered by insurance. I don't understand why this outstanding charge is still on my profile.
              Read More
              Read 25 More Complaints

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Anytra L

              05/16/2024

              The Digestive Health Clinic pretty much has no time for me. I have been attempting to receive Infusions for Chron's disease for 2 months. It's a very simple thing. After 2 Doctors, one overbearing nurse and one nurse who doesn't respond to me. I get no help from these people. I was given incorrect information for a blood draw I did not need and should have been getting the infusion started instead. I was instructed to leave and then got a voicemail saying to return to the clinic for the infusion heard after I got home. I reached out to Patient Relations, who had someone call me, but of course, No call to schedule the infusions. No response from the phantom nurse. It's as if it's all a joke to these people. Mean while I am in a flare up, in pain, and have no help because the department is inept.

              Rush University Medical Center Response

              05/20/2024

              Patient Relations is working with the practice to communicate with the patient regarding care.
              Read 6 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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