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          Find a Location

          BalanceCredit.com has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • BalanceCredit.com

              306 W Erie St Ste 300 Chicago, IL 60654-4007

            • BalanceCredit.com

              180 N Wacker Dr STE 300 Chicago, IL 60606-1603

            • Balance Credit

              PO Box 4356 Dept #1557 Houston, TX 77210

            • BalanceCredit.com

              Irving, TX 75039-5436

            Business ProfileBalanceCredit.com

            Loans
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            306 W Erie St Ste 300

            Chicago, IL 60654-4007

            Visit Website
            (855) 942-2526

            Customer Reviews

            1/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            14 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            BalanceCredit.com has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • BalanceCredit.com

                306 W Erie St Ste 300 Chicago, IL 60654-4007

              • BalanceCredit.com

                180 N Wacker Dr STE 300 Chicago, IL 60606-1603

              • Balance Credit

                PO Box 4356 Dept #1557 Houston, TX 77210

              • BalanceCredit.com

                Irving, TX 75039-5436

              Headquarters
              306 W Erie St Ste 300, Chicago, IL 60654-4007
              BBB File Opened:
              12/11/2017
              Years in Business:
              10
              Business Started:
              3/28/2014
              Business Started Locally:
              3/28/2014
              Business Incorporated:
              3/28/2014
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              60
              Alternate Business Name
              • Braviant Holdings
              • SunUp Financial, LLC
              Business Management
              • Ms. Maria Lopez, Compliance Manager
              Contact Information

              Customer Contact

              • Ms. Maria Lopez, Compliance Manager
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: What to consider when researching personal loans

              Customer Complaints

              61 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/20/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I opened a loan with the company, and I am trying to get of this this predatory lending. I pay over $300 a month for a loan that is not being paid down. I am experiencing a finance hardship and requested a settlement offer to close out the loan. The company stated my account does not qualify for a settlement offer.
              Read More
              Read 60 More Complaints

              Customer Reviews

              24 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Trevi B

              10/28/2024

              ****************** doing business as: Rise Credit Services/SunUp Financial/Capital Community/Utah Chartered Bank/Elevate Credit/Elastic Credit/Financial Wise Bank, etc - this is the short list of DBA's related to Balance Credit that I was able to prepare with my limited knowledge of Predatory lending practices. This was my first experience of deceptive or unethical means to convince me to accept a loan. They knowingly took advantage of the vulnerable financial predicament we were in and in one ST loan of $2,500 have ruined our credit score that we went to them to repair.

              BalanceCredit.com Response

              11/05/2024

              Balance Credit is in receipt of the consumers review. Balance Credit is an authorized servicer of ********************** (******). ****** is a Utah state-chartered bank with the **** as its primary federal banking regulator. We take consumer complaints seriously and appreciate the opportunity to address their concerns. Due to the nature of the instant review, please be advised that privacy regulations prohibit Balance Credit from disclosing confidential consumer information to third parties without specific, written authorization. Notwithstanding the foregoing, please note that it is Balance Credits customary practice to reach out to the consumer at issue in an effort to resolve BBB concerns. We would like to continue to work with Trevi ***** regarding this matter. A member of the Resolution Team will call Trevi ***** within five (5) business days from the date of this letter if she has not already received a call. We trust this information is responsive to your request.Sincerely,Balance Credit
              Read 23 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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