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          Find a Location

          Veterinary Emergency Group has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileVeterinary Emergency Group

            Veterinarian
            Multi Location Business

            Contact Information

            755 W North Ave

            Chicago, IL 60610-1091

            Visit Website
            (312) 757-5444

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Veterinary Emergency Group has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              755 W North Ave, Chicago, IL 60610-1091
              BBB File Opened:
              11/25/2021
              Years in Business:
              4
              Business Started:
              1/1/2020
              Business Incorporated:
              2/18/2020
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • VEG Rocketship, LLC
              • VEG Lincoln Park
              Business Management
              • Mr. Brian Shears, Manager
              • Mr. David Bessler, Owner/Manager
              Contact Information

              Principal

              • Mr. Brian Shears, Manager
              • Mr. David Bessler, Owner/Manager

              Customer Contact

              • Mr. Brian Shears, Manager
              • Mr. David Bessler, Owner/Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Choosing a veterinarian for your pet

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/11/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              On Oct 8, I took my dog to the ** and he got blood work done in 20 min. They even shared the results in person. Before leaving I asked for a print out of the blood results, and they said it would be emailed to me and sent to my vet. I never got the results. I called my vet on Monday am, and they didnt receive them. I called this business on Monday afternoon and they asked for my email and said they were on the way. I only got the receipt. I called them again to follow up and they said that they were waiting for the vet to finalize the results and give them the ok to release them, and that they were coming. I still havent gotten them. I need the results immediately so that I can find another vet to conduct follow up tests in case my dog has liver damage. I already paid them but they wont release the service that I already paid for.
              Read 1 More Complaints

              Customer Reviews

              7 Customer Reviews

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              Most Recent Customer Review

              Blanca L

              10/14/2024

              This is my second emergency visit to the place on south loop on 1114 S Clinton St Unit B Chicago, IL 60607 im am very disappointed how they overcharged me with no guarantees. I was extremely devastated when i ran after my furry baby spayed incision opened. Our usual vet was unfortunately closed that day and had no other option. I was told by the doctor all types of scary examples if i didn’t decide to do the surgery. I couldn’t stop crying because i didn’t want to loose my 7 month healthy baby. I couldn’t afford to pay that either. They offered a medical credit card to be able to pay. I applied and $7,000 later for what my family vet said i am charged 5 times more than it should be. Its devastating how we are in a bad economic impact and take our desperate emergency to their favor and charge unreasonable prices. I totally understand it was an emergency but the amount was ridiculous and unreasonable. I will pray i don’t have to go back. Its about charging that they care mainly and its sad.
              Read 6 More Customer Reviews

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              BBB of Chicago & Northern Illinois

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