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          Find a Location

          Dyson, Inc. has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileDyson, Inc.

            Wholesale Vacuum Cleaners
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1330 W Fulton St # 5th Floor

            Chicago, IL 60607-1137

            Visit Website
            (312) 469-5950

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            Customer Reviews

            1.1/5

            Average of 384 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2,768 complaints closed in last 3 years

            1,680 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/1/2013

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            From hand dryers to air treatment, lighting to personal care, Dyson technology is engineered with you in mind.

            Business Details

            This is a multi-location business.

            Find a Location

            Dyson, Inc. has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1330 W Fulton St # 5th Floor, Chicago, IL 60607-1137
              BBB File Opened:
              11/15/2004
              Years in Business:
              22
              Business Started:
              1/1/2002
              Business Started Locally:
              1/1/2002
              Business Incorporated:
              1/31/2002
              Accredited Since:
              8/1/2013
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dyson B2B, Inc
              • Dyson, Incorporated
              • Dyson Direct, Inc
              Contact Information

              Customer Contact

              • Mr. Moises Napoles
              Additional Contact Information

              Fax Numbers

              • (312) 469-5951
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2,768 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I bought a vacuum for myself and one for my mom less than a year ago. Mine stopped working a couple of weeks ago. I thoroughly cleaned it and it still didnt work.I called Dyson on 3 different occasions. It was probably the worst customer service experience I have ever had. I was told different things every time. Finally I spoke to a supervisor who said he would send a return label and that I should go to ***. Once it was received they would send me a new vacuum even a newer model. I was given a number so that I wouldnt have to pay for the box.First the number for the box didnt work and I had to pay 40 dollars. Secondly I have *** confirmation of delivery of the old vacuum but no communication about my new vacuum that is supposed to be coming. Because of the unacceptable phone conversations, I want assurances that a new vacuum has been shipped or will be in the near future.
              Read More
              Read 2767 More Complaints

              Customer Reviews

              384 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brittany P

              11/09/2024

              Dyson has the worse customer service I ever experienced. I sent my hairwrap to be repaired in July and it is now November and I still do not have my replacement or my machine back. They still can not provide me with any information when I will be receiving it. I provided them with all the information they need multiple times and was well within the warranty period. I will never be purchasing anything from this company again.
              Read 383 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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