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Find a Location

Animal Emergency Center has 1 locations, listed below.

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    Business ProfileforAnimal Emergency Center

    Veterinarian
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/22/2004

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Animal Hospital

    Products & Services

    Animal Emergency Center 

    Business Details

    Location of This Business
    2005 Mall St, Collinsville, IL 62234-1832
    BBB File Opened:
    3/8/1999
    Years in Business:
    31
    Business Started:
    10/1/1993
    Business Started Locally:
    10/1/1993
    Business Incorporated:
    7/30/1993
    Accredited Since:
    10/22/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Animal Emergency Clinic
    Hours of Operation

    Primary

    M:
    6:00 PM - 8:00 AM
    T:
    6:00 PM - 8:00 AM
    W:
    6:00 PM - 8:00 AM
    Th:
    6:00 PM - 8:00 AM
    F:
    6:00 PM - 8:00 AM
    Sa:
    12:00 PM - 12:00 AM
    Business Management
    • Mr. Billy J Meldi, Administrator
    Contact Information

    Principal

    • Mr. Billy J Meldi, Administrator

    Customer Contact

    • Mr. Billy J Meldi, Administrator
    Additional Contact Information

    Fax Numbers

    • (618) 346-2357
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tasha W

    1 star

    12/18/2023

    This is the worst place to take your animal unless you want them to put them to sleep unless you are made of money. They just restrained my puppy and threatened to put hr to sleep if we didn't come up with the whole payment. They didn't do nothing for my dog she was having a seizure until we could come up with the money and wouldn't give her back so we could take her somewhere else that would have some human decency to help out a low income family. I believe they should be called murder vet cause that was the only thing they said they would do with out the money and then give me my dead dog back to take home. They threatened us with the police all I wanted was somebody to please help my dog and they are not the place to go they are the most soulless group of people I have ever met

    Animal Emergency Center Response

    12/19/2023

    The only record we have on a Client with the name ********************* (which has a different zip code of *****) was last seen at our facility in 2019. ************** was at our facility on July 16, 2019 with a pet named Bear. Bear was seen for a fracture and was treated and released. I have no medical record of a seizure patient for a ************************ is hospital policy that payment is required at time of service. We as a small business unfortunately do not have the capability to provide medical services without payment for said services. In a case where a pet is suffering and pet owners do not have the ability to pay for treatment we do offer humane euthanasia. If our Veterinarian feels a pets life is at risk without treatment and treatment is not an option for the owner we do require the owner to sign an Against Medical Advise form that explains that the pet may not survive without treatment. We never require or demand anyone to euthanize a pet..

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