Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Bose Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBose Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bose Motors is an auto dealership specializing in used cars, both foreign and domestic. The company sells used vehicles from a variety of manufacturers, including Acura, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Jeep, Kia, Lexus, Lincoln, Mazda, Mercury, Mitsubishi, Nissan, Pontiac, Saab, Saturn, Suzuki, Toyota, and Volkswagen. Cars range in price from under $2,000 to over $18,000 and vary from 1995 to 2011 or newer. Mileage includes those with less than 20,000 to those with over 100,000, and both manual and automatic transmission are available.

    Business Details

    Location of This Business
    14030 Cicero Ave, Crestwood, IL 60445-2151
    BBB File Opened:
    3/16/1999
    Years in Business:
    23
    Business Started:
    9/21/2001
    Business Started Locally:
    9/21/2001
    Business Incorporated:
    9/21/2001
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Robert Bailey, Owner
    Contact Information

    Principal

    • Mr. Robert Bailey, Owner

    Customer Contact

    • Mr. Robert Bailey, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 476-9361
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shanon K

    1 star

    05/11/2024

    He sold me a lemon and no one knows who the owner is!!! And won't take the car back and it hasn't even been 24 hours.      

    Bose Motors Response

    05/12/2024

    To whom it may concern,*********************** purchased a 2012 Audi Q5 from us 5/10/24. The following day 5/11/24 she called demanding for us to take the car back and was very rude with two members of our sales staff. When we inquired as to why she wanted to return the vehicle she responded that someone told her those vehicles have issues. When asked what issues the vehicle currently had such as diagnosis codes, check engine, over heating, shifting improperly, etc. she was unable to provide any additional information. Prior making the purchase our salesman informed her that a 12 year old European vehicle with over 100k would be more expensive to maintain than a domestic vehicle, this was acknowledged by ******. At the time of purchase the vehicle was running properly and had no known issues. ****** was given the chance to test drive the vehicle and could have had a mechanic inspection done at our location prior to purchasing. On the 11th we offered to have a mechanic inspect the vehicle for her to ensure that the vehicle was indeed sold to her with no issues. That offer still stands, as if there is something that needs to be addressed on the vehicle we can take the appropriate actions. However, we do sell our vehicles with an "all sales are final policy" and can not take the vehicle back with no diagnosis that would fall under the state mandated implied warranty paperwork which the customer signed. We most certainly did not sell *********************** a lemon and ask her to provide an actual diagnosis from a licensed mechanic, rather than the opinion of an unknown person before accusing us of doing so.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.