Business ProfileforABC Automotive Electronics

I had rustproofing done by ******** ********************* taken over by ********) on 3 vehicles going back to 2004 & was VERY pleased, which is why I went back to them (now ********) for my 2024 Jeep Grand Cherokee, even though now I live in ********* IN & had to drive 2.5 hours. Unfortunately **** (****?) who did the rustproofing for J&R retired, & now the son of the former J&R owner, ****** (*******?) did my rustproofing; the results were abysmal. They finished right at closing & I didn't notice how bad it was before I paid. I went out & looked it over a few minutes after closing. Large smudges of undercoating & rustproofing gummy stuff were smeared all over, & it had scratches where ****** apparently dragged a hose around the bumper! Thankfully *** & ****** were still there, so I showed them. They were very apologetic & had the lone remaining tech work with 3M adhesive remover to get the gunk off & use a polishing wheel to polish out most scratches (there are still scratches!). While cleaning it up we popped the hood, & noticed it was completely missing any rustproofing in the wheel *****! Not only did ****** ************** up my Jeep, I cant even be confident he rustproofed everything he was supposed to rustproof!*** refunded the rustproofing (he really should've refunded EVERYTHING) & promised me he would try to find a dealer closer to me (Lafayette IN) that applies The Treatment rustproofing so I could get it re-applied without having to drive 2.5 hours back to ***. A few days later I hadn't heard from *** so I called & he said he was working on finding someone & would get back with me. A couple days later I still hadn't heard from him so I called again & he said The Treatment apparently doesn't have any dealers closer to ********* IN than ***, and that he was working with *** (former owner of J&R) to figure out what they could do for me and he'd call me back. So I waited, and waited, and its been weeks, and they never called me back. Thus, this review.