Business ProfileforPrecision Today Plumbing Heating Cooling Electrical, LLC

Technician set blower speed too high in May. In July, we started hearing a whistling noise. Called for an appointment. Technician could not replicate the problem. Called again mid-August when it started again a few days after the tech was here. Was told they could not come out until 9/11. Called a week later for a sooner appointment. That tech heard it and said it wasn't he filter rack. We were told an installer scheduled would call us to setup and appointment. 2 weeks and 3 phone calls later, we finally got another appointment. That appointment was cancelled/rescheduled 3 times. When the tech finally came, he taped the filter rack. Problem stopped momentarily and was occurring again once he left. Called back for another appointment that, again, was cancelled/rescheduled 2 times. That tech said the blower was set too high and it was not performing properly. He ordered a new fan/blower. Installed it. Line froze. One week later, still waiting for a tech to come for our scheduled appt between 12 and 2. All of this is warranty work so we do not have to option to call another company. Otherwise, we void our warranty. Email to a manager with exact details attached. We also pay monthly for a service plan. A lot of good that does.