Business ProfileforKaplan Paving, LLC

The Company sales *** came to my home to assess my current concrete driveway and discuss changes that I wanted done to add additional parking (widen existing space). A picture and contact were drawn up in which I agreed to said dimensions and paid applicable permit fees/deposit. No further communication outside of the scheduled p***/pave date was received by a company ***resentative. P*** work was performed and shortly after paving was done. Upon completion it was noted that the final dimensions agreed upon in the contract was not as described by the contract now the photo provided with marking via email by the sales *** during the contract process. The company was immediately notified and no response was given until the next business day. Phone calls, emails, and messages were not responded to. After several attempts to contact the business office the sales *** ***lied via text and stated there were "zoning issues" and the job specification were done related to those requirements. However, after speaking with the Woodstock City Zoning manager it was found that my new driveway violated current zoning requirements. The addition few feet of asphalt also was not wide enough to serve the purpose and expansion. NO changes were ever communicated to the property owner and no changes to the plan price or contract were made with owners permission. Attempts over 120 days made to resolve issue without success. Unauthorized charge made to owners credit card for undelivered asphalt/labor. Emails, voice messages, text messages are left unanswered. No resolution to fix driveway to code and/or credit own for unauthorized work performed.