Business ProfileforFine Skin Dermatology & Cosmetic Surgery Center

BEWARE do NOT go to Fine Skin dermatology *************. The front desk had no idea what they are doing and the billing department office manager ******* is so rude and she does not communicate well with insurance companies. My husband had a chemotherapy cream on his face for a month prior to his appointment for skin cancer and the day of his PDT appointment shockingly the office told us we needed to pay $350 upfront, or he could not be seen that day now and if we did not pay it then we had to leave . I was appalled . We have wonderful BCBS PPO insurance and our insurance had already preapproved this , sent the paperwork to them that it was and I even had my insurance company on the phone telling the office that this was covered and no $350 payment of any kind due . The office manager was so rude and told my husband if he didnt pay the $350 upfront, he could not be seen. I asked to speak to the doctor and they would not even let us , so I had no choice but to pay the $350 as he was in dire need of this appointment. Later I had to call the office and leave messages repeatedly and finally got my $350 back in a check weeks later . Even worse now the doctor will NOT speak to or return any phone calls to my husband or myself regarding his questions about the ongoing recovery of his treatment. Its very clear this office cares more about money then it does patient care or respect . There are many good dermatologists out there and I highly suggest you look for one , do NOT go to Fine Skin Dermatology **************** office