Business ProfileforChi-Line Construction, Inc.

I am writing a formal complaint against Chi-Line Construction concerning their unprofessional behavior, financial misconduct, and breach of agreement during our recent business engagement. My experience, which commenced in Feb. 2023, has been marred by delays, poor communication, and failure to uphold contractual obligations. I gave a down payment of $25,270, requested by *****, the owner of the company. Despite agreeing to complete the project within 2 to 3 months, significant delays ensued, with permits not being pulled until April 23rd, after i initiated a dispute from my credit card company. I was told the delays were due to him needed more money and I paid an additional $12,500. Communication with them became challenging, with ***** frequently failing to respond to calls or provide updates on the project's status. Despite my cooperation, it became evident that Chi-Line was neglecting their commitments to a timely completion. Weeks passed, and Chi-Line Construction failed to deliver on their promises. Concerned about the quality and legality of the work performed, I insisted on scheduling a plumbing inspection with the city to ensure compliance with building codes. To my dismay, I discovered that work had commenced before the necessary permits were obtained, resulting in a $500 ticket that I had to pay. ***** promised me a $2000 mortgage payment as compensation for the delays, a promise which was never fulfilled. Adding insult to injury, I discovered that he hadn't paid Bulletproof plumbing and they are now seeking $17,587 from me. I demand restitution of the outstanding amount owed to me of $4,100, in addition to reimbursement for the $500 ticket incurred due to thier negligence and the $17,587 he was contracted to pay the 3rd party he hired. Furthermore, I implore the Better Business Bureau to conduct a thorough investigation into Chi-Line Construction's business practices to prevent other consumers from falling victim to their deceitful and unethical conduct.