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Find a Location

Homestate Adjusters, LLC has 1 locations, listed below.

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    Business ProfileforHomestate Adjusters, LLC

    Public Adjuster

    At-a-glance

    Customer Reviews

    4.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Homestate Adjusters LLC. is a public adjusting firm that deals with insurance claims for damaged residential homes and commercial businesses.

    Products & Services

    Homestate Adjusters offers their public adjustment services for residential and commercial interests in cases of fire damage, storm damage, hail damage, roof damage, and water damage, and also assist their customers in preparation, presentation, and settlements for their customer's claims.

    Business Details

    Location of This Business
    1717 N Naper Blvd Ste 200, Naperville, IL 60563-8838
    BBB File Opened:
    12/15/2014
    Years in Business:
    15
    Business Started:
    2/10/2009
    Business Started Locally:
    2/10/2009
    Business Incorporated:
    9/26/2014
    Licensing Information:
    • Public Adjusters License
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    • Property Insurance Company, Residential Construction, Hail storm restoration services
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Angelo Ramirez, CEO/President
    • Mrs. Lyn Villamonte, General Manager
    Contact Information

    Principal

    • Mr. Angelo Ramirez, CEO/President

    Customer Contact

    • Mr. Angelo Ramirez, CEO/President
    • Mrs. Lyn Villamonte, General Manager
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vips A.

    1 star

    04/01/2024

    DO NOT sign a contract with this company unless you are ok with sub-standard work on your roof! This company represented me in a roof damage claim to my insurance provider. After approval of the claim, Homestate offered to put cheap IKO shingles on my roof, with no warranty on their work. When I asked for warranty, I was told that they do not offer it and I can buy it separately for additional price. For lesser cost than Homestate, I have other roofing companies who are certified (through roofing manufacturers) and gave me quotes for roof replacement with much better materials like GAF, Malarkey etc. They are backing their work with 10 years of labor warranty.Since Homestate wasn't willing to stand behind their work, I asked them to take their 10% adjusters fee and let me use a different roofing contractor for the work. They have since withheld endorsement of my insurance checks for 6+ months now. They say I should pay them first through Certified Checks and then they will endorse my insurance checks. I have offered them regular bank check but they refuse to take it. They also refuse to take their name off the claim and I fear that they will keep adding more to the insurance claim to make money, which could result in insurance company dropping my policy and me as a customer.My recommendation would be to stay away from Homestate and find yourself a proper roofing company!

    Homestate Adjusters, LLC Response

    04/17/2024

    Dear ***, we at Homestate value your time for feedback, we hope to give some clarification to the misunderstanding in your review. Homestate is certified roofing company that primarily sell ***************** shingles which are both reputable companies, both of these manufacture shingles options were presented to you. All of our roof replacements come with a one year standard labor warranty as stated per our project contract with an option to extend for an additional fee. We understand that you want to use another company to replace your roof, hence all we want is to get paid for the Public Adjuster fee for getting your full roof approved by your insurance for hail damaged. Homestate has not endorsed the insurance check because we are still waiting to get paid per your signed Public Adjuster agreement. While Homestate Public Adjuster is no longer working & not active on your claim, Homestate will still not be able to issue a release letter to your insurance until the PA fee due is paid in full. Initially we didnt know you have issue with our standard mode of payment, so ******* has called and texted you a few times so that we can collect a personal check for your public adjuster fee but has gotten no response. We also offered to meet you at the bank to ensure you can deposit the insurance checks to your account without issue before we collect your Public Adjusters fee. Let us know where you want to meet so we can settle payment. Please call us as soon as possible so we can close out your claim without further delays. Thank you.

    Local BBB

    BBB of Chicago & Northern Illinois

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