We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          The Grout Medic of West/Southwest Chicagoland has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileThe Grout Medic of West/Southwest Chicagoland

            Tile and Grout Cleaning
            BBB accredited business

            Contact Information

            1515 Legacy Cir, Ste 3E

            Naperville, IL 60563-3161

            Visit Website
            (844) 444-7688

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.88/5

            Average of 33 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/2015

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The grout Medic of West/Southwest Chicago is a grout resurfacing and repair company. This company offers grout cleaning and resurfacing, caulking contracting, tile cleaning, tile contracting, tile restoration, natural stone refinishing/polishing/honing, reglazing and water damage restoration.

            Products & Services

            Various services to maintain, repair, or restore your tile, grout natural stone and caulked surfaces in your home or Business. 

            Business Details

            Location of This Business
            1515 Legacy Cir, Ste 3E, Naperville, IL 60563-3161
            BBB File Opened:
            3/21/2011
            Years in Business:
            28
            Business Started:
            3/1/1996
            Business Started Locally:
            3/1/1996
            Business Incorporated:
            10/19/2011
            Accredited Since:
            11/1/2015
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            3
            Alternate Business Name
            • The Grout Medic of West / Southwest Chicago
            • Better Days, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. Ronald Bandyk, President
            Contact Information

            Principal

            • Mr. Ronald Bandyk, President

            Customer Contact

            • Mr. Ronald Bandyk, President
            Additional Contact Information

            Fax Numbers

            • (630) 596-0891
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            33 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            JoAnn P

            11/10/2024

            I had asked for recommendations for caulk, tub and tile cleaning. I ended up using The Grout Medic of West/Southwest Chicagoland. My experience with The Grout Medic of West/Southwest Chicagoland was fantastic. The owner came out and explained all of the different processes, what he recommended, and provided a quote. I called the owner a few times with more questions and my calls were answered or returned promptly. I had caulk replaced, tile cleaned and sealed. I also had the no slip areas and tub cleaned which had stains that I was unable to get out. *** was the technician and he gave me a lot of information and did a spectacular job. I was truly amazed at how clean everything was. The tub and shower look new again. I will definitely use them again for any of my tile needs, and I highly recommend them. The Grout Medic of West/Southwest Chicagoland, believes in customer service, communication and takes pride in their work.

            The Grout Medic of West/Southwest Chicagoland Response

            11/12/2024

            Thank you for taking the time to post your feedback. We are very happy with how your project turned out and we hope to work with you and your friends and family in the future.
            Read 32 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.