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Find a Location

G. S. I. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • G. S. I.

      1333 S Schoolhouse Rd New Lenox, IL 60451-2746

    Business ProfileforG. S. I.

    Sporting Goods Retail

    Current Alerts For This Business

    Pattern of Complaint:

    On June 24, 2020 the business provided a action plan to address a pattern of complaints. BBB will monitor the companies efforts. The business profile will be updated once additional information become available.

    Additional business information

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

     On 12/19/2023, BBB contacted the business regarding their advertised products on their website. The business advertised products being sold at list price while advertising the regular price as a "saving". This strategy may be used deceptively to state or imply a savings which was not, in fact, the case. Also the business was asked to revert back to the original price after the "sale" timer stops, as a time limit sales must be observed as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

    https://www.saferwholesale.com/Prestige-150cc-4-Stroke-Air-Cooled-Single-Cylinder-p/bms-prestige150.htm

    200cc 4 Stroke EFI Gas Moped Scooter W/ LED Lights - CLASH 200 BLUE Without Pedals 182

    LIST PRICE: $3,779.95

    REGULAR PRICE: $2,769.95

    DEC. 19th 7 HR. SALE: $2,185.95

    You save $1,594.00!

    • There is a price comparison for list price that states not describe the difference as a “savings,”

      Sales Ends in

      O7:37:37

    • Timer resets, sale is never ending.

    The BBB Code of Advertising States:

    1. Basic Principles of the Code

    1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

    1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

    1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

    1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

     

    6. List prices

    6.1  “List price,” “manufacturer's list price,” “reference price,” “suggested retail price,” and similar terms, hereinafter collectively referred to as “list price,” may be used deceptively to state or imply a savings which was not, in fact, the case. To the extent that a list price does not in fact correspond to the price at which substantial sales of the product in question have been made, the advertisement of a reduction may mislead the consumer. Such a comparison must be substantiated by the advertiser prior to making any advertised comparison.

    6.2 An advertiser, however, can also reference a list price non-deceptively where the advertiser:

    6.2.1 Does not describe the difference as a “savings,” or use any other words of similar meaning; and

    6.2.2 Clearly and conspicuously discloses2 that the list price may not necessarily be the price at which the product or service is sold. This disclosure may be unnecessary in situations where consumers generally know that the list price may not necessarily be the price at which the product or service is sold. This may be the case, for example, when an automobile dealer references, in its ad, a new car’s Monroney Sticker price.

     

    9. Sales

    9.1 The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price.

    9.2 Time limit sales must be observed.

    9.2.1 For example, products or services offered in a “one-day sale,” “three-day sale” or “this week only sale” should, as a general rule, be taken off “sale” and revert to the regular price immediately following expiration of the stated time.

    9.3 Introductory sales must be limited to a stated time period, and the selling price should, as a general rule, be increased to the advertised regular price immediately following termination of the stated period.

    9.4 Advertisers may currently advertise future increases in their own prices on a subsequent date provided that they do, in fact, increase the price to the stated amount on that date and maintain it for a reasonably substantial period of time thereafter.

    9.5 If the advertiser, in good faith, decides at the end of the sale period to convert its sale price to a new regular price, it may do so if it no longer claims any savings.

    9.6 The advertiser, in good faith, may decide to extend a time limit or introductory sale for a stated period. However, if that extension is for more than a short period of time, the advertiser must be prepared to substantiate that the offering is still a valid price reduction and has not become its regular price.

    On 12/19/2023 the business responded stating that they have made the changes they see fit. The  business scheduled a call on 12/27/2023, unfortunately they have missed the call. On 12/27/2023  the BBB reached back out to the business. As of 1/2/2024 the business has not responded to BBB emails or modified the website.
     
     
    See all additional business information

    At-a-glance

    Customer Reviews

    1.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    111 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    G. S. I. is an online retailer of 12,000 items - from atvs, scooters, dirt bikes, go karts, saunas, hot tubs, party tents and so much more.

    Products & Services

    ATV, Dirt Bike, Machine, Motor, Engine, Sauna , Parts, Party Tent, Scooter, Hot Tub

    Business Details

    Location of This Business
    1333 S Schoolhouse Rd, New Lenox, IL 60451-2746
    BBB File Opened:
    1/5/2006
    Years in Business:
    16
    Business Started:
    3/21/2008
    Business Incorporated:
    12/18/2008
    Type of Entity:
    Corporation
    Alternate Business Name
    • Saferwholesale.com
    • LG Wholesale
    • Great Sports, Inc.
    Business Management
    • Mr. Gary Briden Jr., President
    • Mr. Chris Briden, Owner
    Contact Information

    Principal

    • Mr. Gary Briden Jr., President

    Customer Contact

    • Mr. Gary Briden Jr., President
    Additional Contact Information

    Fax Numbers

    • (815) 215-5184
      Primary Fax

    Phone Numbers

    Customer Complaints

    111 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carl W

    1 star

    09/04/2024

    BUYER BEWARE !!! False Advertising!!!! I purchased a motorcycle lift carrier for my motorhome, so I could also pull my jeep. I called the company and talked to sales rep ***** by phone. I told him that I have a 2016 ****** ******** **. glide. I told him how much it weighs and the Jeep that I was going to be towing behind. I also told him our motorhome is a 40ft, 350 hp diesel rear engine motorhome. I received the hitch carrier in about 5 to 6 weeks time. I had the lift professionally installed. I hooked everything up for a test drive before our 2400 mile trip. I drove around my neighborhood for two blocks of left turns then two blocks of right turns at maximum 25 mph. got back to my house and inspected the carrier. It was severely damaged and bent. UNUSABLE !!!The advertisement that I found on their website shows a completely different hitch lift than what I received. The one they sent me only lifted my bike 12 to 14 inches off the ground. It never would have gone cross country, more than likely it would have fallen off and caused a major accident on the freeway. I contacted the company and sent video and pictures supporting the complaint. They told me that I mustve went over a big bump. How RIDICULOUS is that? I want a refund!!!! They said they could not give us our money back but would send us replacement parts. What the heck do I want with more JUNK that would do the same thing!!! If I could give them zero stars, that is the appropriate rating, but since one is the lowest rating thats what I had to go with. DO NOT BUY ANYTHING from this company!!!!!

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